Call Center & Customer Service ( UAE National)

Department: Admission and Registration Unit Provides information related to policies and conditions for the admission of new students at the university. Updates knowledge and provides information related to the university (specialization, fees, etc.). Responds to inquiries related to exams, holidays, courses schedule, etc. Follows up on student queries and communicates with students via email. Prepares daily and monthly reports as needed and reports to the Deputy General Register. Records all inquiries and maintains proper documentation. Contacts students who have dropped out. Conducts surveys related to AAU programs & services. Performs other duties as assigned by the General Register. Desired Candidate Profile Proficiency in English language, spoken and written. Proficiency in Arabic language, spoken and written. Enthusiastic fresh graduates are encouraged to apply. Good command of computer skills, particularly MS Office programs. Ability to manage confidential information is essential. Interested candidates should send their updated CV clearly showing Photo ID, Education, Skills, and Experience. Additional Details Employment Type: Full Time Company Industry: Education, Training, Teaching Department / Functional Area: Helpdesk, Customer Service, Telecalling Keywords: Customer Service, Call Center, Customer Care, Customer Support, Call Centre Agent, Customer Experience Agent, Customer Support Specialist, Telecalling Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Applicants should verify the legitimacy of employers independently. We do not endorse requests for money payments and advise against sharing personal or bank information. For security concerns, contact Al Ain University - Private Educational Institute #J-18808-Ljbffr