Guest Service Agent

Welcome visitors and clients with a warm and friendly demeanor. Provide a professional and courteous reception experience. Assist visitors with inquiries and direct them to the appropriate person or department. Managing Incoming Calls: Answer incoming calls in a timely and professional manner. Transfer calls to the relevant individuals or take accurate messages when necessary. Handle general inquiries and provide information about the company. Managing Front Desk Operations: Maintain a clean and organized front desk area. Manage the reception area, ensuring a neat and professional appearance. Receive and distribute mail and packages. Scheduling and Appointments: Schedule appointments and meetings for company personnel. Coordinate meeting room reservations and manage conference room schedules. Administrative Support: Provide administrative support to various departments, including data entry, filing, and photocopying. Assist with handling office supplies and inventory management. Communication and Coordination: Liaise with internal teams to relay messages and coordinate visitor arrivals. Assist with coordination and logistics for events or company gatherings. Requirements: High school diploma or equivalent qualification. Proven experience as a Receptionist or in a customer service role is a plus. Excellent communication and interpersonal skills. Professional and pleasant demeanor. Ability to handle multiple tasks and manage time efficiently. Strong organizational and administrative skills. Fluency in English Language is preferred. #J-18808-Ljbffr