Administrative Officer – Standard Operating Procedure (SOP)-Fixed Contract Duration | Office of[...]

Administrative Officer – Standard Operating Procedure (SOP) - Fixed Contract Duration

Office of Enrollment Management Join to apply for the Administrative Officer – Standard Operating Procedure (SOP) - Fixed Contract Duration

Office of Enrollment Management role at American University of Sharjah . Job Responsibilities Explore existing processes, policies, and procedures within the Enrollment Services units. Document a comprehensive SOP manual that aligns with institutional goals and regulatory compliance. Consult with enrollment staff and administrative units to gather input and demonstrate the correlation across functions. Create process flowcharts, presentations, checklists, guides, manuals, contracts, and guidelines to support SOP implementation. Document quality control measures and performance metrics for enrollment operations. Archive updates to allow staff to review and update SOPs reflecting changes in policy, technology, or regulations. Highlight values such as efficiency, transparency, quality control, and applicant experience within the SOP. Qualifications And Skills Required Bachelor’s degree in public administration, Business Administration, Educational Administration, or related fields. Minimum of 3 years of experience in a similar role. Knowledge of accreditation and compliance standards in higher education (advantage). Experience in process development and documentation. Proficiency in Microsoft Office Suite (Excel, Word, Power Point). Technical writing skills. Excellent written and verbal communication skills. Certifications such as Lean Six Sigma (Green/Yellow Belt), PMP, or CRM are advantageous. Strong analytical, organizational, and project coordination skills. Ability to collaborate with cross-functional teams and communicate effectively. Experience with process-mapping software like Visio or Lucidchart. UAE experience is an advantage. How To Apply Fill out the application form. AUS alumni are encouraged to apply. Only shortlisted candidates will be contacted. We are an equal opportunity employer, making employment decisions based on qualifications regardless of race, gender, age, religion, or disability. #J-18808-Ljbffr