Senior Travel Program Executive

This position will b e based in Dubai and require you to be in the office 3 days a week Due to the successful implementation of a global travel management system and internal expansion, Informa is looking to recruit a Senior Travel Program Executive based in Dubai, UAE to join our friendly and busy team. This exciting new role is ideal for a Senior Travel Program Executive professional within the business travel industry, with excellent travel knowledge, strong negotiating, contracting and administrative skills as well as a key eye for detail. The role of the Senior Travel Program Executive encompasses a wide range of tasks in which no two days will be the same. Duties include, but are not limited to: Investigate and respond to travel related queries in a timely and professional manner. Maintain shared email box to ensure efficient and quick responses to customer inquiries. Negotiate Air & Hotel Contracts for distribution and promotion on the corporate travel platform. Provide high levels of customer service and provide advice with complaint handling. Maintain the Online Booking Tool for colleagues. Build exceptional rapport with key stakeholders in the region and cultivate stakeholder engagement. Building and maintaining strong relationships with regional travel suppliers and partners. Assist with onboarding of new colleagues onto the travel system in the region. Manage pre and post travel queries. Assist with the maintenance of the Global Internal Intranet site. Analyse and compile monthly reporting Desired Candidate Profile Qualifications The ideal Senior Travel Program Executive will have a passion for travel and a working understanding of the often-complex nature of business travel. You will be able to set and work to deadlines, with the ability to multi-task and attention to detail. The successful candidate will have excellent interpersonal skills, able to deal with a wide variety of clients with an impeccable manner. First-rate written and verbal communication skills are essential. The ideal candidate will have an experienced understanding of what the business traveller wants to experience with a commitment to good ethics and responsible travel. Managing internal stakeholder engagement, as well as building relationships with external vendors and suppliers. The ability to negotiate large commercial deals in the hotel and air field. This role would suit an experienced business travel executive looking for a fantastic role to further their career in the travel industry. 3-5 years of experience in the travel industry. Strong negotiation skills in relation to Air and Hotel deals along with commission and rebates. Strong administrative experience within a business travel organisation Great communicator (verbal, face-to-face, email) together with excellent customer service skills. Strong ability to build relationships and maintain them A passion for tall things travel Excellent organisation and numerical skills Able to juggle conflicting priorities Self-motivated and customer centric Ability to work independently and as part of a team. Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at #J-18808-Ljbffr