Operations Support Analyst - UAE National

A prestigious local government entity in Abu Dhabi is seeking a high-potential UAE National to join its Digital Platforms Operations division. This entity plays a key role in driving digital transformation and ensuring smooth operational support for critical digital platforms Monitor and support the performance of digital platforms and IT systems Identify, troubleshoot, and resolve technical issues in a timely manner Assist in system analysis and process improvements to enhance operational efficiency Work with cross-functional teams to ensure smooth digital operations Document technical processes and support procedures for future reference Stay up to date with IT best practices and emerging technologies A Bachelor's degree in Computer Science, IT, or a related field Strong analytical and troubleshooting skills A keen interest in digital platforms and IT operations ITIL certification (preferred but not required) A proactive, detail-oriented, and solution-driven mindset No prior experience required-this is a fresh graduate opportunity! #J-18808-Ljbffr