Operator, Call Center - Atlantis Dubai

Join to apply for the Operator, Call Center - Atlantis Dubai role at Atlantis Resorts Join to apply for the Operator, Call Center - Atlantis Dubai role at Atlantis Resorts Get AI-powered advice on this job and more exclusive features. ( 16358 )At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.About The Role Are you comfortable talking and engaging with guests over the telephone? Are you passionate about restaurants and the hospitality industry giving a unique guest experience? Are you able to multi-task without compromising quality? If you possess these skills, we have the perfect job for you at Atlantis Dubai. As an Operator, Call Center you will be responsible for handling calls, emails, and any other channel of communication from in House or External guests and colleagues pertaining to inquiries, Reservation requests for Hotel Products and Services, Guest Feedback and Complaints efficiently while following the call standards and high level of quality service at all times. You will ensure courtesy, personalization, graciousness, and thoughtfulness in all forms of communication to attain guest satisfaction and business goals set by the Company’s Leadership.About You The successful candidate will have a minimum of 1 year experience in a contact center or significant customer service experience. Impeccable personal presentation, patient when dealing with guests, always maintaining a positive attitude, paying attention to details, and being passionate about customer service are essential. Computer literacy and Opera systems are imperative, and fluency in English is a must. Due to our guest’s demographics, we are preferably looking for either Russian, Arabic, Chinese, or French fluent speakers.Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at Atlantis Resorts by 2x Sign in to set job alerts for “Call Center Operator” roles. Customer Service Representative/ Call Center Representative- Emiratisation Call Center Agent - Arabic speaking (Health care experience) Administrator - Front Office - Jumeirah Beach Hotel Executive Assistant - Administration - Jumeirah Marsa Al Arab Dubai, Dubai, United Arab Emirates 9 hours ago Call Center Agent – Community Management Dubai, Dubai, United Arab Emirates 6 hours ago Dubai, Dubai, United Arab Emirates AED45,600.00-AED48,000.00 2 hours ago Operations Support Agent-Associate - Part time (UAE Based) Officer - Quality Assurance & Contract Administration (Arabic - English speaking) Dubai, Dubai, United Arab Emirates 21 hours ago Arabic Speaking Receptionist for a Clinic in Al Meydan Dubai, Dubai, United Arab Emirates 8 hours ago Call Center Representative - Multilingual Arabic / English and French Speaker We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr