Pool Bar Manager at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

Job Description What's on the menu for your next career move? As our new Pool Bar Manager, you could be leading the charge to ensure our guests enjoy a truly memorable experience, whether they've worked up an appetite for a full conference banquet or are just joining us for their favourite hot beverage. A Little Taste Of Your Day-to-day Every day is different, but you'll mostly be: Effectively manage the Pool Bar by ensuring the following: Oversee the implementation of standards as detailed in the departmental standards and procedures manual. Adhere to opening and closing procedures. Adhere to bill-paying procedures. Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc. Personally meet and farewell a minimum of 80% of your customers. Encourage and motivate staff to provide optimum service during all shifts. Share recommendations and guest comments with the Chef and Director of Food and Beverage to reflect current customer profile. Develop and implement a Promotions Calendar for F&B products in the restaurant. Manage special event concepts. Anticipate market changes and review operations when necessary. Conduct competitor analysis. Create positive publicity opportunities. Manage customer database and utilize it effectively. Upsell property facilities. Actively pursue cost-saving measures. Recycle wherever possible. Liaise with the Sales Manager during the tender process to obtain new accounts; Food and Beverage-specific. Manage wage and beverage costs. Forecasting. Stock control. Analyze food and beverage statistics through the point-of-sale system. Work with superiors on manpower planning and management needs. Assist in the preparation and management of the department's budget. What We Need From You Demonstrated ability to interact with customers, employees, and third parties that reflects highly on the hotel, the brand, and the company. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local regulations. Problem-solving, reasoning, motivating, organizational, and training abilities. Good writing skills. Leadership skills. Diploma in Hotel Management, Food and Beverage, or related field. At least 4 years of related experience, including supervisory experience, or an equivalent combination of education and experience. What You Can Expect From Us We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life, including a full uniform, impressive room discounts, and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance, welcoming diverse backgrounds, experiences, and perspectives. We support wellbeing through our my Wellbeing framework, committed to supporting health, lifestyle, and workplace wellbeing. Join us and become part of our ever-growing global family. Apply Now! #J-18808-Ljbffr