Cluster Sales Manager- MICE - Sales & Marketing - InterContinental Hotels Group® Dubai Festival City

The Inter Continental Hotels Group properties in Dubai Festival City consist of four hotel brands. To drive total revenue (Rooms, Events and F&B) and sell to new, existing and prospecting accounts, mainly targeting Non Residential producing accounts and catering business across the cluster. To support financial goals of the hotel through upselling, proper use of the hotel products and packages and cost of control. To contribute to an atmosphere of open and efficient communication. Ensuring accuracy in all communication documents such as BEO, Change logs and latest updates. Attending internal meetings such as morning briefing, BEO/GIS meeting. Understand through open communication and good rapport where Events Operations supports Event Sales as well as other internal stakeholders. To maintain a positive attitude at all times and be involved with hotel activities and initiatives. To utilize IHG sales tools in an appropriate manner to ease work processes and make the same more efficient and transparent. Take a proactive sales approach and in line with strategy, adapt sales solutions to meet client needs and expectations. Competitor analysis to be completed and recorded on a regular basis including: Promotions, pricing, availability, test calls and conference boards. Consistently communicate “within” to share market intelligence, provide feedback and ensure customer awareness with the Hotels and to ensure planning and coordination of sales. Assist with the preparation of new products and services. Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. What we need from you At least 2 years of experience in a similar role within a 5-star hotel or the MICE industry, with exposure to an F&B operations environment. Diploma from a university or hotel school, ideally in Sales & Marketing or Tourism/Hotel Management. Strong passion, enthusiasm, and drive for results, with a focus on quality. Self-motivated, organised, and able to demonstrate effective teamwork. Excellent communication skills across various platforms – presentations, telephone, correspondence, and face-to-face interactions. Ability to develop and nurture beneficial relationships. Strong problem-solving and decision-making abilities, with a high level of common sense. Culturally adaptable. Experience with Delphi and Opera systems. Ability to anticipate guests' needs. What you can expect from us We’ll reward all your hard work with competitive salary and benefits. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve. Do you see yourself as a Cluster Sales Manager - MICE for Inter Continental Hotels Group Dubai Festival City? What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead. Contract Type: CDI Skills Level: Master 2 Professional experience: At least 2 years of experience in a similar role within a 5-star hotel or the MICE industry, with exposure to an F&B operations environment. Software/Other: Experience with Delphi and Opera systems. #J-18808-Ljbffr