Transformation (Projects) Manager – Healthcare

Transformation (Projects) Manager – Healthcare Transformation (Projects) Manager – Healthcare 1 month ago Be among the first 25 applicants GIG Gulf (a Fairfax company) is part of the Gulf Insurance Group (GIG), the #1 largest regional composite insurer in the Middle East and North Africa, with presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$ 4.01 billion and $84 million net profit for the year 2024. The majority shareholder of GIG Group is Toronto based Fairfax Financial Holding, a global leader in insurance and reinsurance with a presence in 40 markets. GIG Gulf is an ‘A’ rated regional insurer with a top 5 position in each of its markets (UAE, Oman, Qatar, Bahrain). GIG Gulf has been present in the region for over 70 years with a strategic focus on both growth and investments and is a one stop shop offering a wide range of insurance products and services that cater to a broad variety of needs for corporates, SMEs and individual customers throughout UAE, Oman, Bahrain, and Qatar. GIG Gulf also owns a 50% stake in GIG Saudi. Our strategic objectives and guiding principles are focused on Regional Growth, Customer Experience and Digital Transformation. GIG Gulf has created a diverse and inclusive working environment and culture with a workforce of over 800 employees, with over 60 nationalities, across 15 branches and retail shops region-wide and over 1 million customers. GIG Gulf is a caring partner that encourages customers to achieve their goals and live an inspiring and fulfilling life. We are obsessed with customer feedback and continuously evolving to become the region’s digital insurer of reference, committed to running our operations in a responsible, sustainable way. Job purpose: To manage transformation and improvement projects in the EB (Employee Benefits) vertical for the system, process-related and business initiatives – from initiation to go-live. To understand the business challenge at hand, act as a focal point to other teams to coordinate and facilitate requirement gathering. To strive to implement the best process practices to achieve efficiencies and work on projects to bridge the gaps from the current state to the desired state. Key Responsibilities Be the focal point of contact for the EB teams for new projects & initiatives Identify the ideas that are best aligned with the EB organization’s objectives Identify opportunities to implement changes based on the best market practices To clearly identify the stakeholders and support both in terms of expectations and execution Operational & technical responsibilities Prepare the project charters defining the timelines, actions, and milestones Engage with key stakeholders at all levels and influence change and create buy-in and support Define and execute the change management aspects of projects and initiatives Get involved in execution, delivery, and tracking of each project Strong understanding of the software development lifecycle (development background is an advantage) Communicate the status of milestones and deliverables across the projects Work to ensure that the projects stay on track For IT related initiatives, support on the coordination of the User Acceptance Testing (UAT) by the teams, and facilitate the sign-off Identify potential project impacts on business teams, other systems, data, and customer. To propose and implement mitigations/solutions for the impact to ensure smooth project delivery Minimum requirements of role: Bachelor’s degree or equivalent 5 years of experience in project management in the insurance industry Ability to manage stakeholders and relationships between multiple teams Ability to facilitate discussions, and run effective meetings to drive outcomes and agreed actions Highly effective written and verbal communication skills; ability to distill complex information to be easily digestible for a variety of audiences Ability to interpret data, and analyze results using statistical techniques Excellent time management and organizational skills, with ability to plan ahead Project Management certifications (such as PMP) Process re-design and improvement certifications (such as Lean/Six Sigma) Technical knowledge/ background on systems development (IT) Candidates with Business Analyst, IT software/ applications development and enhancement would also be welcome to apply Presentation skills/ability to deliver compelling & engaging presentations. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function General Business, Analyst, and Project Management Industries Insurance Referrals increase your chances of interviewing at GIG Gulf by 2x Get notified about new Project Manager jobs in Dubai, United Arab Emirates . Project Officer - 23 months temporary contract Project Coordinator - Dubai Holing Entertainment Project Coordinator (with Document Control experience) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr