Business Systems Analyst (Remote)

Overview

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Business Systems Analyst (Remote)

role at

360training

.

About 360training: 360training.com is a rapidly growing leader in online training and certification across a wide range of industries and professions. It provides customers with the regulated training they need to get and keep jobs. The company offers a broad library of regulatory-approved training courses and enables users to earn certifications online from anywhere in the world.

We promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing, with a team-centric environment that supports impact from day one. 360training offers a compensation package tied to performance, quality health insurance for employees and dependents (including OPD, dental and vision), life and disability coverage, leave options, EOBI and gratuity, and twice-yearly promotion opportunities.

Key Responsibilities

Requirement Gathering and Analysis: Collaborate with stakeholders to identify and document business requirements; conduct thorough analysis to ensure a clear understanding of business needs and objectives; translate requirements into detailed technical specifications for the development team.

Process Improvement: Analyze existing business processes and identify areas for improvement; recommend and implement process enhancements to increase efficiency and effectiveness; develop and maintain process documentation and workflow diagrams.

Support Project Management: Assist in project planning (defining scope, goals, and deliverables); work with project managers to ensure requirements are understood and implemented correctly; track project progress and report on milestones and deliverables.

Stakeholder Communication: Serve as a liaison between business stakeholders and the technology team; facilitate clear communication to align on project goals and expectations; provide regular updates on project status and outcomes.

Data Analysis and Reporting: Analyze data to support business decisions and identify trends; prepare reports and presentations to communicate findings and recommendations; ensure data accuracy and integrity in analyses and reports.

Qualifications

Education: Bachelor’s degree in Business Administration, Information Technology, or a related field.

Experience: Minimum of 3 years in business analysis or a related role; experience in the e-learning or regulated training industry is a plus.

Skills

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Ability to translate complex business requirements into technical specifications.

Proficiency in business analysis tools and software.

Experience with process improvement methodologies.

Strong attention to detail and organizational skills.

Job Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: E-Learning Providers

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