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Client Service Associate
at Gopaktor in Singapore - Central

Client Service Associate at Gopaktor in Central

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Job highlights

Posted on March 24, 2016

Experience in
Customer Service
Professional background in
Client Services
Job level Junior/Entry Level
Languages Fluent English is a Must

Job details

Paktor is the leading SE Asian provider of various social networking platforms that are dedicated to helping Asian singles meet other singles in the region. Paktor emphasizes anonymity, locality, and usability for our users. We find out who you'd like to meet nearby and connect you with them if they're also interested. Or to put it simply, we bring people together: without the pressure. After all, that's what Paktor means.

About GaiGai

GaiGai is one of the fastest growing offline dating agencies in Singapore that offers personalized matching services and organizing singles events. As a subsidiary of Paktor, we ride on the rising trend of mobile dating applications to bring singles together into real life dates. Our compatibility algorithm is also backed by neuroscience research and user behavioral study from more than two billion swipes on Paktor. After all, we want to use our scale and capability to increase the opportunities for singles to find their life partner by going GaiGai!

Responsibilities

Paktor is seeking an energetic and passionate Client Service Associate to join our offline dating team: GaiGai! Apart from meeting new people and helping singles seek their love life, you will also:

• Collaborate with various business divisions in their daily business practices client meetings, onboarding new clients, operations, etc.

• Interact with clients and prospective clients, anticipate their needs and follow through with exceptional service

• Work with our Business Development Team to enhance our company operational workflow

• Manage the matching of clients and faciliate the scheduling of dates

• Facilitate enquiries from clients as well as assist in other administrative and adhoc duties

Requirements

You are someone based in Singapore who is meticulous and fun-loving. You love the idea of bringing potential matches to singles in Singapore and feeling a huge sense of achievement getting them into a relationship. Finally, you are also someone who constantly strives to achieve your goals and highly proactive in getting tasks done.

• At least 1 year of client service experience with interaction through various channels email/phone/social media/face-to-face

• Comfortable speaking over the phone for liaison and coordination work

• Strong interpersonal skills

• Good command of written and spoken English and Mandarin

• Ability to start immediately is a plus

Hiring company

Gopaktor

www.gopaktor.com

Paktor was founded in July 2013 with the mission of connecting singles in Asia through technology-enabled platforms. With one of the largest user bases in the Southeast Asia region of over 65 million, Paktor social networking app for singles has facilitated 5 billion profile reviews to date. Most recently, Paktor just announced a $10 million Series B funding round and the company is poised for expansion into new markets and become the first in the region to provide a comprehensive suite of products across the dating vertical, focused on creating value for its users and, in the process, developing the most diverse and largest network in its markets.

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