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Front Office - Team Leader - Guest Services
Full time at Oryx Rotana in Doha, Qatar

Front Office - Team Leader - Guest Services Full time at Oryx Rotana in Doha, Qatar

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Posted on September 20, 2012

Job details

Supervise all Guest Service employees ensuring that guests are taken care of in a professional and friendly manner....

Other considerations

Education, Qualifications & Experiences

You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and spoken English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate should be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You must work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results

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