Senior IT Officer

Date: 25 Jun 2025Location: Doha, QAJob ID: 6471School: Compass International School Doha Company: Nord Anglia Education Compass International School Doha was established in 2006 to provide a premium British education to both expatriate and local Qatari families. We have three campuses; Al Themaid and Madinat Khalifa educate students from Early Years through to Secondary whereas Gharaffa is a stand-alone Primary campus for children aged 3-11. All campuses offer a bespoke British curriculum. Secondary students can select from a wide range of IGSEs, AS and A levels. Additionally, we offer the prestigious IB Diploma Programme in Years 12 and 13. All three sites offer a warm, friendly learning environment with our students at the heart of everything we do. We are proud of our outstanding teachers and our community feel. As for Qatar, a sunny climate year-round and an airport with fantastic global connections ensures the continued popularity of this destination for expats.Our school has Qatar National Schools Accreditation (QNSA) and is a member of the British Schools in the Middle East (BSME), COBIS, and Ao BSO.To learn more about our school, please visit our website Job Description You will be responsible for ensuring the smooth operation of the information technology systems at the school, take preventative measures to reduce the risk of problems arising and correct problems as they occur. The Senior IT Officer will provide technical support and maintenance for the school's computer systems, networks, and educational technology. This role is essential in ensuring that all IT resources are functioning efficiently to support the academic environment.Please refer to the job description of the role for the following information: Job purpose Reporting to Key relationships Key responsibilities Performance measurement Key Responsibilities Respond to and resolve hardware and software issues reported by staff and students. Provide on-site and remote support as needed.Perform routine maintenance and updates on computer systems, servers, and networks to ensure optimal performance.Set up and install new hardware and software, including computers, printers, and multimedia equipment.Assist in monitoring and maintaining the school’s network infrastructure, including Wi-Fi access points, firewalls, and switches.Conduct training sessions for staff and students on using technology resources effectively and safely.Maintain accurate records of hardware inventory, software licenses, and technical support requests.Work with faculty to integrate technology into the curriculum and provide support for educational software and tools.Help implement and monitor cybersecurity measures to protect sensitive information and maintain compliance with privacy regulations.Be available for emergency technical support during school events or unforeseen circumstances.Qualifications Associate’s degree in information technology, Computer Science, or a related field (bachelor’s preferred).Proven experience in a technical support role, preferably in an educational setting.Strong knowledge of computer systems, networks, and common educational technologies.Familiarity with i SAMS (Information Management System) is a plus.Excellent problem-solving skills and the ability to work under pressure.Strong communication skills, with the ability to explain technical concepts to non-technical users.Familiarity with cybersecurity principles and best practices.Certification (e.g., Comp TIA A+, Network+, or equivalent) is a plus.Effective communication and interpersonal skills.Selection Process Please apply for this vacancy using our recruitment portal.Online applications should contain a CV, a letter of application, and the details of two professional references.Interviews will be conducted at the school or via Microsoft Teams.Start date: August 2025The closing date for applications is Monday, 30th June 2025.Why Join Us?At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures.All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years.We welcome applications from suitable qualified persons from all diverse backgrounds.Please note, only shortlisted candidates will be contacted. #J-18808-Ljbffr