Full time Ticketing jobs in Hyderabad - Jun 2024 update

... tools like Jira Service Now Ticketing systems.14. Good written and ...

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... Rapid7 CloudPassage etc.) Experience working tickets and managing priorities within issue ...

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... the way of incident (Service Ticket) lifecycleFocus on supportincidents & issues.Document ...

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... and Windows Server.-Proficiency in ticketing systems such as JIRA Zendesk ...

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... their experience and ideas. Airline ticketing domain experience is an add ...

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... updating outdated information.Handle support tickets in the Service Queue providing ...

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... any otherNIIT will provide visas tickets and accommodation. PRB

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... issues and dependencies in deploymentPerform Ticketing Analysis to identify Automation use ...

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... same.Manager Services Partner management - Tickets SLA & KPIREQUIRED EDUCATION AND EXPERIENCEITIL ...

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... .Should have experience working in ticketing system.Candidate must possess commanding ...

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... Tickets assigned should be catered as per the SLA2. The tickets ... team for any pending tickets.ProcessesMaintain a good ...

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... as tickets are submitted into the ticketing system ... using automated helpdesk ticketing systems Experience using ...

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... the incident management for highcritical tickets w.r.t.to admin ...

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... & Troubleshooting Review escalated network support tickets and handle the network troubleshooting ...

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... etc.Working knowledge of any ticketing tool.Knowledge of scheduling calls ...

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... escalation matrix and resolving the tickets within SLAResponse for SLA breach ...

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... Splunk with a 3rd party ticketing system such as Service NowAssist ...

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... troubleshooting steps in the support ticketing system for future reference.-Ensure ...

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... to midsize global teamsExperience with ticketing systems and enterprise collaboration toolsProven ...

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... and severity for each ticket.Should ensure maximum ... issue.Should follow ticketing SOPs and ensure tickets are generated ...

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... and accordingly book their ticket or hotel accommodation ... to questions about flight ticket pricing and availabilityWork ...

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... end live projects experience including ticket handlingRequirement Analysis Boomi Environment Setup ...

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... provide encouragement.Resolving assigned student tickets within the specified TAT.Coordinating ...

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... best customer experience with survey ticketing and insights tools.Founded in ...

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... across all ticketing platforms (Closed loop QR and Open Loop Ticketing systems ...

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