Full time Ticketing jobs in Chennai - Jun 2024 update

... . Identify and escalate tickets requiring urgent attention ... to support service desk tickets for associates11. Provide ...

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... teams to help them expedite ticket resolution sharing knowledge and experience ...

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... ins3. Identify and escalate tickets requiring urgent attention ... to support service desk tickets for associates.MANDATORY ...

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Hi AllPlease find the below mentioned JD for SDFC Admin-BA.8 years of overall experience as a Salesforce Business ...

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... Manager Windows Server Incident tickets SCOM alerts Queue Monitoring ... P0 P1 and P2 tickets autonomously and provide quick ...

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... have experience in Service Now ticketing tool. PRB

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... and releasing the Quarantined Emailsv Ticketing Toolv Remote Support Tools such ...

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... utilize assembler output listings.Monitor ticketing tool to resolve incidents and ...

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... independently resolve tickets and ensure that the agreed SLA of ticket volume ...

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... Prometheus Grafana or similar. also ticketing tools such as Zendesk ClickUp ...

IndiaApply8 days ago

... on ticket in case of no response and forward ticket ... I issues via helpdesk (tickets) & over callschats.Basic installation ...

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... and resolutions.Good knowledge on ticketing tools like service now solution ...

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... requirements Track open tickets incidents in queue and allocate tickets to resources ...

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... Executive Requirements Proficiency in high ticket sales. Bachelors degree. Experience in ...

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... .Ticketing tool experience (ServiceNow).Ability to handle all desk side support tickets ...

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... through our ServiceDesk Plus ticketing systemContact users by ... in logging requests in Ticketing systemMinimum of 2-years ...

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... and monitoring helpdesk tickets of engineers to ... network technologiesWorking knowledge on ticketing tool and service ...

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... resolutions for customerproduct issues.Updating tickets in a timely manner.Providing ...

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... improve customer experience with survey ticketing and benchmarking tools. Founded in ...

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... maintain detail history of service tickets from start to finish.Answer ...

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... corrective and preventive measuresInvestigate support ticket analysis to identify and implement ...

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... to improve customer experience withsurvey ticketing and benchmarking tools.Founded in ...

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... external customersRespond to cyber security tickets and provide analysis and trending ...

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... and JIRA defect to support ticket service.Work on Automation and ...

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... work as activities service tickets or project tickets into ConnectWise. Review IT ...

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