Quality Analyst
... role Telecom is preferred call center environment is a ... Providing active feedback to agents through CallID & generating ...
India a month ago
Customer Support Lead
... million debt collection calls per week. ... and update FAQ center for easy access ... and later on agents NOTE This role ...
India 23 days ago
... Agents.Participate in design of call ... call calibration sessions for call center staff.Provide feedback to call center ...
India 23 days ago
... active feedback to agents through CallID & generating ... 6 month.Experience in call center environment is a ...
India 23 days ago
Sr. ML Engineer
... conversations between call center agents and customers ... agent guidance automated notes after conversations and call ...
India 23 days ago
Senior Software Engineer - Pega
... Work with stakeholders call center agents and interfacing ... case)Case Prioritization (Agent Productivity)Collections Data ...
India 23 days ago
Assistant Manager Quality - Voice process
... AM Quality in a call center (Inbound calls EmailsChats)Aptitude ... training for group of agents when neededconduct quality ...
India 16 days ago
Client Services Manager
... performance and service calls to ensure the delivery center goals are ... a group of 100 plus agents in a high end ...
India 16 days ago
Call Quality Analyst
... the performance of Contact center operations and processes. ... coaching and training to agents and improve performance ...
India 12 days ago
Sharepoint Specialist
... Power Virtual Agent) Understand business ... TypescriptJavaScript API Calling Methods GitLab. ... the very center of our life ...
India 12 days ago
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