Program Manager

Cairo7-12 YearsEgypt**Job Description (Posting)**We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.HCLTech is a globally recognized leader in the Tech and IT industry, but we've never forgotten the startup mindset that got us here. We've always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea's single spark.It's that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that's what drives you to be better, be more and ultimately, be more fulfilled.**Responsibilities**:- Recruiting staff, training, and developing top delivery leadership and individual contributor talent. Coach and motivate the team to ensure high productivity and teamwork, and help unfold team members potential. Establish credibility, develop, and maintain effective relationships between the services function and other business units/functions. Be operationally excellent in the day-to-day running of the business including (but not limited to) forecasting, pipeline development, training, certifications, hiring, performance management, collaboration, teamwork, and best practice sharing. Project portfolio execution management in conjunction with PSO engagement and Project Managers in the team. Overall business management within assigned geography / region / territory including supply, demand, capacity, revenue, margin, utilization, quality, and customer satisfaction. Communication management and primary driver of the business cadence with stakeholders within assigned geography /region / territory. Develop and track detailed schedules, dependencies, and critical paths. Clearly communicate with upper management any risk areas; come up with risk mitigation plans. Encourage and drive organization-wide initiatives, which promote innovation and technical excellence and increase the efficiency, effectiveness, and business outcomes of the organization. Interface with other internal teams to prioritize projects based on the resources available, business priorities and need. Enable efficient and qualitative proposals for customers, by ensuring appropriate needs definition, analyzing customers environment and expectations.Build and maintain fearless work environment with high level of trust and psychological safety.Understand the competitive landscape and the impact to the solution and price.Education and Experience:Preferably 10+ years of delivery experience in the IT industry, with enterprise software, hosted services, and Cloud offerings.2-3 years of delivery management experience. Excellent people management skills - communication, teamwork, and leadership. Ability to coach and motivate team members for their ongoing career growth. Proven success leading projects in fast-paced, growing-organization environment. Strong cross-functional organizational skills. Executive Presence and proven ability to communicate professionally with executive teams, internally and externally, with customers and partners, including CXO-level ability to manage stakeholder interests and navigate customer organizations to ensure successful technical engagements.Experience working within a matrix technology business, with proven expertise in engaging with a broad and diverse internal stakeholder base. Exceptional verbal and written communication skills, together with a natural flair for presenting to diverse audiences**Job Description (Posting).**We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.HCLTech is a globally recognized leader in the Tech and IT industry, but we've never forgotten the startup mindset that got us here. We've always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea's single spark.It's that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that's what drives you to be better, be more and ultimately, be more fulfilled.**Responsibilities**:- Recruiting staff, training, and developing top delivery leadership and individual contributor talent. Coach and motivate the team to ensure high productivity and teamwork, and help unfold team membe