Practice Manager

دوام كامل في Emirates Park Zoo في UAE

نُشرت يوم February 24, 2025

تفاصيل الوظيفة

Key Responsibilities:

Oversee the daily operations of the veterinary practice and clinic ensuring that the facility is clean, organized, and compliant with all health and safety regulations.
Coordinate the care and treatment of zoo animals ensuring that they receive the highest standard of veterinary care.
Schedule and supervise routine health checks, vaccinations, and treatments for all animals in the park.
Maintain accurate records of animal health treatment plans, medical histories, and any procedures performed.
Ensure the proper management and administration of veterinary supplies including medicines, equipment, and consumables.

Lead, manage, and develop a team of veterinarians, vet technicians, and support staff.
Provide training and support to the veterinary team to ensure high standards of care and professionalism.
Manage staff schedules and ensure adequate coverage for all shifts, particularly in emergency situations.
Foster a collaborative and positive working environment for the team.

Ensure the highest standards of animal welfare are maintained in accordance with local and international guidelines.
Collaborate with animal care teams and wildlife conservation programs to support the health and conservation of animal species in the park.
Oversee the management of any animal medical emergencies and collaborate with other departments to ensure that animals are treated promptly and appropriately.

Manage the budget for the veterinary practice including supplies, medications, equipment, and staff resources.
Monitor and track expenses to ensure the practice stays within budget while maintaining high standards of care.
Order and maintain inventory of veterinary supplies and equipment in an efficient and cost-effective manner.

Ensure compliance with all local regulations and health and safety standards for veterinary practices.
Maintain emergency procedures and ensure that the veterinary practice is equipped to handle emergencies including medical crises and animal accidents.
Ensure that all documentation and permits related to animal care are up-to-date and in compliance with legal requirements.

Work closely with senior management and other departments (e.g. animal care, education, and guest services) to ensure seamless operations and coordination of animal health services.
Provide regular reports on animal health trends, veterinary treatments, and the overall performance of the veterinary practice to senior management.
Assist in the development and implementation of policies and procedures related to animal care and medical treatment.

Occasionally contribute to educational and outreach programs to raise awareness about animal health, conservation, and veterinary practices.
Participate in the development of educational content for guests and visitors related to the veterinary care of the zoo's animals.

Qualifications and Skills:

Education:
- Degree in Veterinary Medicine (DVM or equivalent).
- Additional qualifications in business management, administration, or related fields are a plus.
Experience:
- Minimum of 5 years experience in veterinary practice with at least 2 years in a managerial or supervisory role.
- Experience working in a zoo, wildlife, or animal care environment is highly desirable.
Skills:
- Strong leadership and people management skills.
- Excellent communication and interpersonal skills to work effectively with a wide range of people including veterinary staff, animal care teams, and visitors.
- Strong problem-solving and decision-making abilities.
- Proficient in veterinary management software and standard office applications (Excel, Word, etc.).
- Knowledge of health and safety regulations in veterinary practice.
Personal Qualities:
- Passion for animal welfare and conservation.
- Ability to remain calm and professional in emergency situations.
- Attention to detail and strong organizational skills.
- Strong work ethic and the ability to multitask effectively in a fast-paced environment.

Additional Requirements:

Working Hours: The position may require flexibility in hours to accommodate emergencies or special events including evenings, weekends, or holidays.
Language Requirements: Fluency in English is required.

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