IT Senior Systems Engineer

دوام كامل في GIG Gulf في UAE
نُشرت يوم February 24, 2025

تفاصيل الوظيفة

Primary Responsibilities:

  • Design and manage VEEAM backup infrastructure including backup jobs, cloud backups, copy jobs, Sure backup, upgrades, and tape offsite.
  • Support, manage and upgrade Citrix infrastructure.
  • Perform system administration for hyper-converged systems, video conferencing systems, and VMware Infrastructure.
  • Monitor and track threats, alerts, security vulnerabilities; perform regular reviews of security in alignment with policy goals.
  • Resolve complex end-user escalation incidents.
  • Ensure optimal system and server uptime, availability, reliability, and security.
  • Sustain configuration & security management, including patching, automation, hardening, and system upgrades.
  • Assess organizational vulnerabilities within the designated area of responsibility.
  • Coordinate with all required stakeholders and ensure ownership of the projects assigned to the holder of this role.
  • Perform administration of the antivirus solutions.
  • Document policies and procedures relevant to the tasks being performed.
  • Diagnose and resolve system issues, responding to server outages when necessary.
  • Ensure system reliability through monitoring, testing, and troubleshooting.
  • Manage Active Directory and Group policies.
  • Ensure infrastructure changes comply with established guidelines and procedures.
  • Develop plans and schedules for system deployment, defining requirements.
  • Liaise with 3rd party vendors, IT providers, etc. for specific requirements.

Other Responsibilities:

  • Document best practices and support procedures.
  • Participate in internal and external audits related to the area of the role and execute necessary actions as per the timelines.
  • Provide after-hours support for Infrastructure related emergencies as well as occasional weekend maintenance.
  • Maintain inventory and asset configuration documentation.
  • Interact with customers and staff at the technical level, as required.
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