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Customer Manager, Nutrition Coles
Customer Manager, Nutrition Coles
Location: North Rocks, Sydney, Australia Time Type: Full-time Posted on: Offre publiée hier Application Deadline: 28 février 2025 (Il reste 14 jour(s) pour postuler) Who we are? On any given day, 2.5 billion people globally use Unilever products to feel good, look good and get more out of life. Many of our brands are well-known, household staples including Dove, Rexona, Lynx, Vaseline, OMO/Persil, Surf, TRESemmé, Continental, Ben & Jerry’s and Streets. We have a long tradition of being a progressive, responsible business. In 2022 Unilever Australia & New Zealand became a Certified B Corporation (B Corp), joining a network of organisations committed to a stronger, more inclusive economy. A job at Unilever is a career made by you, with development opportunities and a culture that embraces diversity and flexibility. Job Summary We are looking for a Customer Manager, Nutrition who will lead execution of the Joint Business Plan (JBP) , ensuring optimization based on the retail landscape to deliver profitable and sustainable growth. Role Responsibilities:- Lead and grow strategic partnerships with the shopper mission at heart, collaborating internally (CSP, Marketing, Supply Chain) and externally (Category Managers, Promotions Managers).
- Own the delivery of Turnover, Customer Profitability, Market Winning Share, and TTS budgets for their customer and category.
- Manage the media and promotional budget end-to-end, working with Digital Marketing, Media & dCommerce experts.
- Lead range reviews in collaboration with the CSP and Digital teams.
- Own the short-term volume and spend forecast aligned to S&OP process for allocated categories.
- 3+ years of business experience, preferably cross-functional.
- FMCG experience.
- Strong customer-facing experience and proven track record.
- Collaborates with the CSP team to enable the right category growth management approach.
- Demonstrated commercial strategy through analysing customer JBP.
- Deep understanding of the customer to build strong relationships.
- Data literate, able to analyse data for better decision-making.
- Understands how to execute with excellence with the customer.
- Proficient in negotiating complex agreements and resolving conflicts.
- Uses the right questions to understand customer challenges.
- Energized by delivering results and engaging with others.
- Responsible for own wellbeing and high standards of work.
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