Dutch speaking Customer Support Agent in Portugal
تفاصيل الوظيفة
Take the leap and experience the power of a game-changing career! Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Customer Support Representative in Portugal! This on-site role offers the opportunity to join an innovative team while living in one of Europe’s most vibrant and beautiful countries. What You’ll Be Doing As a Customer Support Representative, you will:
- Respond to incoming customer inquiries and provide expert support via phone, email, or chat.
- Troubleshoot and resolve customer issues, ensuring excellent service and satisfaction.
- Assist customers with product-related questions, providing clear, helpful solutions.
- Maintain a strong knowledge of products and services to offer accurate information.
- Keep customers informed about the status of their requests and follow up to ensure full resolution.
- Native or fluent Dutch, with a good command of English.
- Strong customer service and communication skills.
- Ability to troubleshoot and resolve issues in a timely manner.
- Previous experience in a customer service role is a plus, but not essential.
- A positive, can-do attitude and a passion for helping others.
- Full-time contract: 39 hours per week, Monday to Friday (9:00 AM – 6:00 PM).
- Competitive compensation: A good wage reflecting your experience and contributions.
- Central office location: Work in a vibrant and accessible location in Portugal. Comprehensive training: Full paid training to help you succeed in your role.
- Career growth opportunities: Access to professional development programs.
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