Account Manager

This range is provided by Just Digital People. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$85,000.00/yr - A$95,000.00/yr

Principal Consultant | All things PR, Communications & Digital Marketing

We're working with a pretty quirky and weird agency who are innovative and creative in the social media agency world! They are true believers in social media and how the right creative content can have big impacts on businesses. A tight-knit team, they are culture and values driven. They’re all about doing the right thing, positive and optimistic mindsets, and being there for your team members. Creating an environment where you want to do what you love, instead of the feeling of “I have to go to work today”. What you’ll be doing

• Managing relationships with the agency's client base
• Meeting, presenting and communication directly with clients
• Nurturing relationships and mitigating any issues
• Consulting and developing strategy for social media and content
• Manage reporting, utilizing data and results to discuss feedback and optimisation for clients

What you’ll need to succeed

• You’ll have experience across managing clients within the social media content space and you understand what platforms a business/brand should use to maximise their reach and outcomes.
• You know strategy – what works and what doesn’t for each individual client, you know it’s not a “one size fits all” approach
• You’re a people person – customer service comes naturally, you know how to manage clients and ensure maximum satisfaction
• You know how to mitigate issues when things go pear shaped, ensuring calm and supportive communications with clients
• You’re obsessed with creativity – in writing, in strategy, in content design
• You know creative/content agency world and you have 3+ years in this space (Must have!)
• Ability to thrive autonomously in a remote environment for the most part!

What’s in it for you?

• Positive, creative, and collaborative culture and organisation values
• Very flexible hybrid/remote working options – transparently you’ll be mostly remote, however required onsite to collaborate on content production days a couple days per month
• Flexible hours – work the hours that fit into your lifestyle
• Health and well-being budgets for all employees
• Mental health days, and your birthday off!
• Company retreats in some pretty awesome locations

If this role sounds like you, please apply now!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing and Advertising

Industries

Marketing Services #J-18808-Ljbffr