Senior Fraud Specialist (KYC / Onboarding)

دوام كامل في PayTech Nexus Ltd في UAE
نُشرت يوم February 19, 2025

تفاصيل الوظيفة

About the job Senior Fraud Specialist (KYC / Onboarding)

  • Term: 12 months
  • Job location: Abu Dhabi
  • Budget: Negotiable
  • Experience requirement: 8-10 years (UAE experience required)
  • Search Closure Date: 12 Mar, 2024
Role: Non-technical:
  • Very strong analytical skills, process engineering, and data analytics
  • Ability to develop and maintain project plans, schedules, and budgets, and track progress against established milestones and deliverables
  • Experience in conducting stakeholder analysis and developing stakeholder management plans to ensure effective communication and engagement throughout the project lifecycle
  • Ability to conduct risk assessments and develop risk mitigation plans to minimize the impact of potential risks on project outcomes
  • Exceptional in stakeholder management from ExCo level in Compliance, Legal, Business/Technology, and Squad Leads
  • Structured and organized approach in addressing solution analysis, tracking actions, and managing dependencies across multiple stakeholders
Technical:
  • Knowledge of Agile Ways of Working and experience in Atlassian Jira, writing user stories, and process maps
  • Understanding of integration with 3rd party APIs (application programming interfaces) (e.g., credit scoring)
  • Understanding of onboarding processes i.e., identity verification, KYC (Know Your Customer), screening, credit eligibility, etc.
  • Experience in using collaboration tools such as Atlassian Confluence, MS SharePoint, and MS Teams to facilitate communication and collaboration among team members
Cultural Fit:
  • Passionate about all things digital
  • Problem-solving mindset, challenging the status quo
  • Self-organizing, independent, and takes ownership of each task
  • Ability to handle multiple projects at once
  • Self-organized
Qualifications:
  • Industry-aligned certifications such as ACAMS or equivalent industry experience
  • Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) (ideally master's level)
KPIs:
  • Fraud Detection and Prevention
  • Accuracy of Fraud Analysis
  • Reduction in Losses
  • Timeliness of Fraud Prevention
  • Customer Satisfaction
Knowledge & Experience: 8-10 years experience in full customer lifecycle:
  • Strong experience in requirements gathering, analysis, and structuring to align with business objectives and technical deliverables (Business Requirements Document and Technical Requirements Document)
  • Experience in implementing key projects/consumer banking products end to end from mobile banking app (front end) to workflow & core systems (back end)
  • Strong knowledge of onboarding processes i.e., identity verification, KYC, screening, credit eligibility, etc.
  • Understanding of key regulatory requirements of Risk and Fraud from the UAE (United Arab Emirates) Central Bank
  • Knowledge of core systems in the banking landscape; should have a tenacity to analyze the performance of APIs/Capabilities/Business Processes etc.
  • Minimum 5 years of experience in product management; preferable from the UAE market
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