Catering Conference Sales Manager

دوام كامل في AccorHotel في UAE

نُشرت يوم February 18, 2025

تفاصيل الوظيفة

Focus on selling both Conference Space and Outlets including Food & Beverage AV and all Hotel Services to secure residential & nonresidential catering as well as social events and weddings.
Solicit, negotiate, and book new and repeat business through various efforts (prospect calls, referrals, etc.) to maximize catering revenues to meet/exceed the goals and budgeted revenues.
Plan, upsell, and detail the meeting/function with the client including space requirements, times, equipment, menus, etc.
Coordinate payment procedures to include: credit prepayment and billing instructions, etc.
Complete the contracts, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel, and resolve any issues, complaints, and/or problems to ensure quality product delivery and customer satisfaction.
Manage event from beginning to end processing all the information pertaining to the booking to include but not limited to:

Preparation of creative menus while always keeping in mind food cost, labor cost, and facilities of the kitchen.
Confirm electrical, internet, telecommunication, audiovisual, and where appropriate, exhibit requirements.
Obtain guarantees of food and beverage events for Banquets and kitchen.

Maintain accurate, legible records and files to provide group history, ensure future and current quality service, and enhance future prospects.
Exceed personal sales calls and activities goals monthly, quarterly, and annually.
Utilize Opera Sales & Catering System to track, solicit, book, and follow up accounts.
Conduct site inspections with prospective and existing clients.
Be knowledgeable of and enforce local and state laws and regulations with specific reference to health and safety.
Prepare weekly, monthly, quarterly, and annual reports as required. Assist with compilation of competitive intelligence information.
Responsible for dissemination of group/event information to the appropriate departments via memos, emails, banquet event orders, directives, resumes, and rooming lists in a professional and timely manner.
Able to conduct the daily BEO meeting to review event details and to ensure last-minute changes are communicated accordingly to the operation team.
Send out the BEO Meeting Change log & Updates email on a daily basis.
Attend daily/weekly/monthly meetings where your presence is required (Groups operational meeting, sales meeting, leaders meeting).
Establish good business and social relationships with the industry and participate in activities related to public relations in order to further increase sales leads for the department as well as Hotel.
To control function space maximization and ensure Opera Sales & Catering standards are met.
To work closely with the Assistant Director of Sales to prepare monthly forecasts as well as month-end reports.
To coordinate trainings to Conference Services & Catering Coordinators and/or interns & trainees for best carrying out their responsibilities and duties.
Other tasks as assigned.

Qualifications:

Minimum High School Diploma; Business School and/or Hotel School Diploma preferred.
Minimum three years experience in Catering; exposure to Banquet operation is a must.
Minimum three years experience in a luxury Hotel environment; resort experience preferred.
Candidate must have a flexible schedule and ability to handle multiple tasks simultaneously.
Must be results-oriented, enthusiastic, and a strong team player.
Must be able to prioritize, organize, and be self-efficient.
Computer experience at intermediate to advanced level is mandatory with knowledge of Windows 2003 (Excel, PowerPoint, Word, Access), Opera Sales & Catering, and Meeting Matrix.
Must be flexible in terms of working hours, especially during peak periods.
Must possess good Sales skills, guest service skills, professional presentation, and sophisticated communication skills.
Proficient in English language (Verbal and written); second language is an asset.

Remote Work: No Employment Type: Fulltime #J-18808-Ljbffr

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الصفحة الرئيسية الإمارات العربية المتحدة Catering Conference Sales Manager

Catering Conference Sales Manager

تفاصيل الوظيفة

Apply safely

الشركة المعلنة عن الوظيفة

AccorHotel

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