General Manager | Epmo

Key Responsibilities and Outcomes

Strategic Leadership

• Develop and implement the overall PMO strategy, ensuring projects are prioritised and executed in line with business priorities.
• Lead the PMO department to align with organisational goals, delivering high impact projects that drive business success.
• Act as a key advisor to the Strategic Direction Group, Executive Leadership Team and senior management on project-related matters, providing insights on project and portfolio risks, opportunities, and performance.

Project Management Centre of Excellence

• Build and develop a cohesive and high performing project management centre of excellence team that is aligned to business needs.
• Develop and implement improved tendering, contract and supplier management processes and protocols to ensure best value for money and deliverability.
• Develop and implement best practice project management frameworks including improved and standardised project closure and evaluation methodologies.

Project Oversight and Governance

• Establish and maintain governance frameworks, ensuring consistent project delivery practices, budget management, timelines, and quality standards.
• Monitor the performance of all projects and portfolios across the organization, ensuring the right projects are prioritised and resourced.
• Provide regular status updates to the Strategic Direction Group, Executive Leadership Team, and senior management on project health.

Capacity Development

• Build, manage, and develop a high-performing PMO team, fostering an environment of collaboration, professional growth, and skill development.
• Provide mentoring, coaching and training to project managers as required.
• Promote a standardised approach to project management methodologies, tools, and techniques to ensure team consistency and competency.

Stakeholder Management and Communication

• Collaborate with other teams, stakeholders and senior management to develop and implement standardised and robust communications and stakeholder management processes.
• Ensure strong relationships with external vendors and partners.
• Serve as a key point of contact for senior leadership, providing visibility into the project portfolio.

Change Management, Continuous Improvement and Innovation

• Provide critical analysis of existing systems, processes and procedures to identify opportunities for improvement.
• Provide high level strategic insight on people, governance, organisational culture.
• Foster a culture of continuous improvement, ensuring the adoption of best practices, project management standards, and tools across all business units.