تفاصيل الوظيفة
Explore our latest thought leadership, ideas, and insights on the issues that are shaping the future of business and society. Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future. Discover our portfolio – constantly evolving to keep pace with the ever-changing needs of our clients. Become part of a diverse collective of free-thinkers, entrepreneurs and experts – and help us to make a difference. We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. About the Team At Capgemini, we believe in going on transformation journeys together. We collaborate closely with both clients and colleagues across various disciplines to deliver world-class solutions. Our Oracle team seeks enthusiastic, talented individuals to join. Ideally, you are the kind of person who is excited about implementing Oracle’s EBS applications, enjoy designing and building solutions to help customers optimise their ways of working. You understand the benefits Oracle EBS offers businesses, including the modern and intuitive user interface, the inherent mobility, AI, and reporting capabilities. You work well with others and understand the optimum way of working almost always emerges through exchanging ideas. You are also keen to learn from others and share your learnings, through the articles, news, and podcasts we consume, the documentation we create, and the stories we share, so that the team grows together. We believe there’s very little in the way of just doing it when it comes to experimenting with new technology; not only are you encouraged to explore your interests, develop new skills but you will also have access to our global and partner training materials, and you will be supported to get industry certifications. We allocate enough time to develop new and relevant Oracle skills by providing access to Oracle learning portals and materials. We challenge all our Oracle resources to achieve and maintain Oracle certifications. In addition, we encourage our resources to grow more broadly by undertaking training and certifications in disciplines such as Core Consulting, SAFe Agile, DevOps and Project Management. This gives us the required expertise that our clients expect from us. We also encourage people to document the work achieved in their previous projects, provide feedback on the challenges they faced and present it to the team. We believe it makes everyone grow. Our Oracle team focuses on individuals flourishing, so we organize monthly practice and capability catch-ups where we share information, experiences and celebrate successes. We are looking for a talented and enthusiastic Oracle CX Solution Architect - Field Service Cloud to join a high-performing team. What you'll do
- Configure outbound from Oracle Field Service cloud to external systems, as part of which the payloads would need to be configured that will be understood by the middleware.
- Work with the middleware teams and assist with web service creation using the OFSC API framework.
- Work with internal development/middleware teams to arrive at the best integration methodology/framework between Oracle field service cloud and CRM/ERP applications/other systems.
- Define, configure, test and support solution footprint for projects involving complex customer requirements involving all OFSC modules or subset. As part of solution architecture, clearly articulate the full flow involving all integration points with Oracle field service cloud.
Long Description
What you'll bring Technical Skills and Experience:- Configuration of Oracle Field Service Cloud modules/functionalities based on customer requirements.
- Outbound configuration – notification triggers/message scenarios.
- Routing plans, filters, optimization filters.
- Modules - Collaboration, Communication, Mobility, Core Manage, Capacity/Quota.
- Business Rules and Statistical Parameters.
- Integration with Oracle Sales/Service Cloud and Oracle EBS/Fusion Cloud.
- Customize the manage and mobility screens based on customer requirements.
- Work with presales consultants to design and build demos and proposals.
- Create functional and technical design documents for Oracle field service cloud implementations.
- Work with Oracle through service requests for any TOA product specific issues encountered during the course of the project.
- Manage a small team of solution developers, integration developers, testers as part of the project implementation.
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