Waitress
تفاصيل الوظيفة
Job Overview: We are seeking a friendly, enthusiastic, and professional waitress who speaks Russian to join our dynamic team. As a waitress, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and assisting in maintaining a clean and organized restaurant environment. The ideal candidate will have excellent communication skills in both Russian and English and be committed to delivering top-notch customer service. Key Responsibilities:
- Greet customers with a warm and welcoming attitude.
- Take food and beverage orders in Russian and English, ensuring accuracy.
- Provide menu recommendations and answer customer questions about menu items and daily specials.
- Ensure orders are processed promptly and accurately, delivering food and beverages to customers in a timely manner.
- Assist with setting up and clearing tables, maintaining a clean and tidy dining area.
- Handle customer complaints or concerns in a professional and courteous manner, striving to resolve issues and ensure customer satisfaction.
- Work efficiently as part of a team, communicating effectively with kitchen staff and other servers.
- Process payments and handle cash transactions accurately.
- Follow health and safety guidelines to ensure food and drink safety.
- Fluency in Russian and English (both spoken and written) is required.
- Previous experience in a similar role or customer service is preferred but not mandatory.
- Excellent interpersonal and communication skills.
- Ability to multitask in a fast-paced environment.
- Strong attention to detail and a customer-focused attitude.
- Ability to stand for long periods and carry trays and/or heavy items.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Competitive salary and tips.
- Employee discounts.
- Opportunities for career growth and development.
- Friendly and supportive team environment.
- Only female applicants can apply.
- Russian (Required)
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