Guest Service Centre Agent

دوام كامل في Accor في UAE

نُشرت يوم February 12, 2025

تفاصيل الوظيفة

We are currently recruiting software solution consultants to help solidify and further develop our position as the world's leading service provider of Energy Components for our office in the Middle East. Your responsibilities involve engaging with customers, listening to, and understanding their needs, and then mapping this to the configuration of Energy Components. You will have the opportunity to work with world-leading energy producers in a team of highly competent professionals. In addition to local colleagues, you will be part of a global team of + people, serving + customers in 55+ countries. Why Work at Quorum?

Development opportunities in a rapidly growing global company.
Good work-life balance with flexible hours and hybrid work options.
Exciting challenges at the intersection of technology, business, and energy.
You get to help build future business-critical IT solutions for world-leading energy companies.
An informal work culture where we listen to each other's input. We are not interested in how we've always done it but how we can do it better.
Culture of diversity, equality, and inclusion.

The Job (Responsibilities)

Participate in workshops with customers, aiming to analyze and gather user requirements and document business processes.
Design and implement/configure solutions to meet customer business requirements.
Configure and implement software solutions that support the value chain from A to Z.
Provide technical and functional support to customers.
Testing and verification against business process requirements.
And other duties as assigned.

What We are Looking For (Requirements)

Bachelor's or master’s degree in information technology/Petroleum Technology/or similar.
2 – 5 years of enterprise software solution implementation.
Knowledge of database modeling and programming (SQL), preferably Oracle (PLSQL).
Knowledge of object-oriented programming, preferably Java.
Knowledge of business process modeling and requirement analysis.
Good communication skills and fluent English, both written and spoken.

Nice to Have (Preferred Skills)

Additional technical expertise such as Java backend/frontend programming, Oracle database modeling and PL/SQL programming, Containers – Docker, App Server/Web Container – WildFly, Cloud solutions – Azure and Amazon Web Services, REST APIs, PowerBI, or similar tools are a bonus.
It is an advantage if you have knowledge of the oil and gas industry.

Who Are You?

Solution-oriented and flexible.
Desire to build a career and continuously update and develop your own skills.
Enjoy working on various tasks such as requirement specifications, software development, configuring existing software, infrastructure setup including cloud-based solutions, testing, customer training, and support.
Have a positive attitude.
You can identify with our values: "Integrity, Customer Success, Performance, Teamwork, Generosity".
Visa Sponsorship: Employment eligibility to work with Quorum Software in the United Arab Emirates is required as the company will not pursue visa sponsorship for this position. The successful candidate will be required to ensure they maintain and renew any visas or permits that grant employment eligibility where applicable.

About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com. Diversity Statement: At Quorum, we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other characteristics that make us unique. We have a DEI committee focused on Culture, Advocacy and Talent, have company-wide Unconscious Bias training and more. #J-18808-Ljbffr

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الشركة المعلنة عن الوظيفة

Accor

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