Director of sales

Director of Sales & Marketing The Jumeirah Group , a member of Dubai Holding , has been making a distinguished impact on the global hospitality market for over two decades with its unique service promise. Our award-winning destinations, such as the iconic Burj Al Arab Jumeirah , position exceptional service, elevated dining experiences, and stunning architecture at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe, and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world-class environments. We are seeking an experienced Director of Sales & Marketing to join our team in Bahrain. In this role, you will oversee all Sales & Marketing activities, including promotions and sponsorships, ensuring the department operates efficiently and effectively. Main Responsibilities:

• Ensure clear and effective communication of business goals and updates across the Corporate Commercial Team, Global Sales Offices, and property-based Sales & Marketing teams.
• Possess comprehensive knowledge of all room types, restaurants, conference, and event facilities, as well as current market rates.
• Maintain open communication channels to address customer complaints, compliments, and feedback, collaborating with relevant departments for efficient resolution.
• Recommend ideas and suggestions to senior management that could enhance guest and staff satisfaction and improve service quality.
• Monitor guest feedback closely, communicate results, and make recommendations for resort improvements.
• Participate in training and development programs to enhance personal and departmental standards.
• Ensure that all team members possess the necessary skills to meet or exceed organizational and guest expectations.
• Propose recommendations to management for modernizing equipment, service methods, and presentation to enhance guest satisfaction.

About You:

• A degree in Business Administration and/or Hospitality Management is required.
• At least five years of experience in the international luxury hospitality sector, ideally with exposure to the MENA region.
• Proven skills in team leadership, coaching, development, recruitment, and alignment within Sales, Marketing, and Revenue teams.
• Experience in strategic commercial planning and execution.

About Us: We offer a competitive tax-free salary, paid in Bahraini Dinar (BHD), the local currency of Bahrain. In addition, we offer reduced hotel rates across our properties globally, excellent leave and healthcare package, flights home, accommodation allowance, life insurance, 50% discount off Jumeirah F&B Outlets, and reduced hotel rates. Location: Bahrain Job Type: Full-time Language: English #J-18808-Ljbffr