Customer Service & Logistics Executive

دوام كامل في TECHNAL Middle East في UAE
نُشرت يوم February 8, 2025

تفاصيل الوظيفة

About Hydro: Hydro is a leading aluminium and energy company committed to a sustainable future. Our purpose is to create more viable societies by developing natural resources into products and solutions in innovative and efficient ways. Our businesses in Aluminium: Hydro is present throughout the aluminium value chain, from energy to bauxite mining and alumina refining, primary aluminium, aluminium extrusions and aluminium recycling. Aluminium Building Systems Brands:

  1. WICONA: it delivers intelligent high-tech aluminium systems and outstanding service for architects and metal builders (fabricators).
  2. TECHNAL: is a specialist in architectural aluminium building systems, known for its bold and inspirational solutions.
Job Description: Due to our ongoing expansion, we are currently seeking a proactive and organized Customer Service & Logistics Executive to enhance our customer interactions and streamline our sales processes. You will play a crucial role in:
  • Handling customer inquiries and providing timely updates on order statuses.
  • Preparing proforma invoices, following up on approvals, releasing sales orders, and tracking order statuses.
  • Coordinating packing and loading with our warehouse team.
  • Liaising between finance, sales teams, and customers to confirm payments and credit clearances prior to shipments.
  • Managing customer payments and Letter of Credit (L/C) requirements.
  • Overseeing shipments through transporters and issuing compliant clearance documents.
  • Dispatching delivery details and invoices to customers.
  • Ensuring commitments are met with on-time delivery achievements.
  • Addressing customer complaints and collaborating with internal teams to resolve issues effectively.
Requirements:
  • A minimum of a bachelor's degree.
  • At least 5 years of experience in customer service and logistics, preferably within the Aluminium fabrication industry.
  • Proficiency in MS Excel.
  • Experience with SAP is highly desirable.
  • Familiarity with UAE customs processes and clearance procedures.
What We Offer:
  • Working at the world's only fully integrated aluminum and leading renewable energy company.
  • A collaborative and supportive work environment.
  • Opportunities for professional growth and development.
  • Competitive salary and benefits package.
  • Diverse, global teams.
  • We provide you the freedom to be creative and to learn from experts.
  • Possibility to grow with the company, gain new certificates.
How to Apply: Please submit your resume and a cover letter detailing your experience and suitability for the role. Hydro Building Systems is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr

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