Executive Director

An exciting and novel opportunity to lead the opening and ongoing operations of a new long-term care home - built on the principles of person-centered, emotion focused living - awaits you in the residential community of Cardinal Creek in Orleans, just outside Ottawa, ON. Planned to be opened in January 2026, Cardinal Creek LTC will welcome and become home to 224 residents from the neighbouring communities as well as the daily destination and inspiration for more than four hundred team and community members. About the Role: As the Executive Director you will role model and enact the organization’s vision of “Creating communities where people of all ages can achieve all they can be” and bring to life our PEOPLE values, which support a workplace where each other’s strengths are celebrated, individual aspirations are recognized and supported, and meaningful connections are made. Our motto is Making Every Moment Matter™ and we do this through meaningful interactions with Residents and Team Members - and with all those who frequent our community. The Executive Director champions this approach and leads by example while being responsible for the daily operations of the home, resident care, and quality of life for all. Starting in early 2025, this role will be the first to join the Cardinal Creek team and will work hand in hand with the team of LTC experts employed by Responsive Health Management. The Executive Director will report into the Director of Operations, Responsive Health Management, and will be instrumental to many of the key opening initiatives and the ongoing success of the home. Your impact: Responsibilities include but are not limited to: Pre-opening

• Successfully execute the Ministry-approved occupancy plan and guide the leadership team through the pre-occupancy inspection requirements.
• Collaborate closely with the onsite construction team, Responsive Health Management Support Office redevelopment team, and various stakeholders to coordinate the setup of the home and execute on the pre-opening plan.
• Initiate and lead development of strong relationships with a broad range of community and health system partners, to create a supportive eco-system for the new home.
• Lead the hire and formation of the leadership team for the home - and instill our desired culture from the start.

Leadership & Strategic Planning

• Foster a supportive and responsive team environment ensuring a healthy, person-centered, emotion focused culture with a highly effective and cohesive team and ensuring organizational goals and work requirements are consistently met.
• Collaborate with all stakeholders, the leadership team and Support Office team to establish strategic priorities aligned with the home’s Vision, Mission and Values and set annual goals and objectives to achieve them.
• Communicate strategic directions clearly and concisely, driving organizational success and prioritizing resident-centered care.
• Participate in various external committees and task forces (e.g. Ontario Health/OLTCA/MLTC) influencing decision-making and policy direction related to standards, new programs and initiatives.

People Focus

• Endorse the Butterfly Approach for persons living with dementia and an emotion based person centered culture across the entire community - championing meaningful interactions.
• Guide the leadership team to effectively manage HR, risk management, resident care, legal, fiscal, regulatory and operational issues.
• Act as a key strategic partner to the Home, creating and maintaining internal and external community relationships, engaging stakeholders, representing and advocating in the best interest of the home, residents, staff and sector.

Operational/Financial Management

• Maintain compliance with all applicable statutes, regulations, and government requirements through the consistent application and monitoring of policy and procedures, quality monitoring and facilitating improvement initiatives
• Manage the home's operating and capital budget, provide operational insights, collaborate with the leadership team to ensure accuracy and alignment with organizational goals.
• On an ongoing basis assess performance, identify areas for improvement, and recommend adjustments to enhance financial efficiency and support strategic objectives.

What You Will Need to Have

• Post-secondary degree (minimum of 3 years) or a post-secondary diploma in health or social services (minimum 2 years).
• A completed long term care administration management course and certification.
• A minimum of 3-5 years experience as a LTC Executive Director

What You Will Also Have

• Proven management experience in a managerial or supervisory capacity in the health or social services sector or other relevant sector.
• Proven and excellent communication, relational and engagement skills with a broad range of internal and external stakeholders
• Demonstrated outcomes in team building, conflict resolution and problem solving
• Business acumen including financial literacy (budgets and variance reporting), decision making, and annual operational planning.
• Competency in managing complex projects.
• Experience opening a new build/LTC home is an asset.
• French speaking is an asset.

What We Offer

• Competitive compensation package
• Pre-opening milestones bonus opportunities with annual bonus thereafter
• 24-hour access to our Employee and Family Assistance Program (EFAP)
• Wellness Program
• Individualized professional development planning

What You Need to Know If you are interested in being the first to join the Cardinal Creek team, please ensure to attach your cover letter with your resume by February 14th, 2025. We look forward to speaking with you and although we appreciate all applicants' interest, only those selected for further consideration will be contacted. We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.