Receptionist

Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. Santam is a subsidiary of Sanlam Limited and has been listed on the Johannesburg Stock Exchange (JSE) since 1964.What will you do?

The successful candidate will be required to handle the Reception area and provide support and customer service with a high level of professionalism and courtesy that leaves a good impression and builds upon a solid reputation.

They would also provide general administrative support, such as booking meeting rooms, scheduling meetings, printing, photocopying, as well as other general administrative duties.

Qualification and Experience

Matric qualification/ Grade 12

3 years' experience of reception / customer service

Knowlegde and skills

MS Office - Word, Excel, PowerPoint and Outlook

Good communication skills, both verbal and written

Client service orientated

Diplomatic, composed and tactful

Attention to detail

Personal Attributes

Professional conduct

Collaboration

Innovation

Customer Focus

Capacity to operate under extreme pressure

Strong quality and client service orientation

Ability to drive decisions and work independently

Strong research and learning orientation

Strong analysis skills

Conceptual flexibility and ability to understand the context and bigger picture

Communicate complex concepts in easy to understand manner

Resilience

Administrative practices

Analytical Thinking

Information Seeking

Drive for Results

Organisational Commitment

Teamwork and Co-operation

Customer Service Orientation