Client Services Executive

Job Title: Client Service Representative Location: Mumbai (Dahisar) Report to: upendrra28@gmail.com Department: Customer Service / Client Relations Job Overview: We are seeking a motivated Client Service Representative to provide exceptional support to our clients, resolve issues efficiently, and maintain strong relationships. The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for customer service. Key Responsibilities:

• Serve as the main point of contact for clients, addressing inquiries via phone, email, and chat.
• Resolve client issues and concerns promptly and professionally.
• Support new client onboarding and maintain relationships with existing clients.
• Ensure accurate client records and communication logs are maintained.
• Collaborate with internal teams to meet client needs and deliver high-quality service.
• Provide clients with product/service information and guidance.
• Collect and report client feedback to improve service.

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• 1-2 years of experience in a client service role.
• Strong communication and problem-solving skills.
• Proficient in Microsoft Office.
• Ability to multitask and manage time effectively.

• Competitive salary and benefits.
• Growth opportunities and a supportive team environment.