Reservation Supervisor

دوام كامل في Anantara Hotels & Resorts في UAE
نُشرت يوم February 5, 2025

تفاصيل الوظيفة

  • Company Location: Anantara The Palm Dubai Resort

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

As Reservations Supervisor, you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOPs are adhered to and will be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities, and ensuring the satisfaction of guests and team members. You will monitor daily arrivals for all guest requests to be carried out and communicated. Additionally, you will be responsible for inventory management, including allotments, group blocks, and rate codes in all applicable systems. You will assist the Reservations Manager in driving up-selling within the property and ensuring optimal use of all distribution channels, e.g., IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.

Qualifications

• Two years of experience in hotel reservations and rooms division. • Familiarity with hotel operations technology (PMS & RMS) and all distribution channels. • Understanding of the dynamics of the regional & local market, local competitors, and events of the destination. #J-18808-Ljbffr

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