Online Ordering (Intern)

Job Description

• Receiving orders from customers via our website, Instagram, mail, phone, or other means. • Obtaining customers’ details and providing billing information, and entering the information correctly on the order form. • Notifying departments when supplies of items are low, or when orders could deplete available supplies. • Informing customers about prices, shipping dates, and anticipated delays. • Forwarding information to the correct departments for delivery of the order. • Inspecting outgoing orders to ensure compliance with customer specifications. • Reviewing orders for completeness and forwarding incomplete orders for further processing. • Recording customers information in order to process. • Liaising with production, sales, shipping, warehouse, or delivery personnel to trace or accelerate shipments. • Recommending merchandise or services that will meet or improve upon customers’ needs.