Infrastructure Support Specialist

دوام كامل في Green Line Pioneers في UAE

نُشرت يوم February 4, 2025

تفاصيل الوظيفة

Direct message the job poster from Green Line Pioneers

Network Infrastructure Support Specialist

Maintain and administer highly available and secured data and voice networks and related computing environments. Ensure the availability, uptime, performance, and quality of the Network Systems and services. Provide enterprise-wide support for complex network systems and interconnected technologies that require day-to-day support to maintain optimum performance and utilization of network devices and services. Involve in troubleshooting (Incident diagnosis and analysis) to identify and resolve network issues quickly and accurately. Ensure network devices schedule backups. KEY ACCOUNTABILITIES:

Support in maintaining Network DC Infrastructure environment, WAN, LAN network, Data & Voice lines.
Analyze and resolve network faults, involve in troubleshooting to identify and resolve network issues quickly and accurately.
Provide technical assistance and support for incoming queries and issues related to networks and related services.
Meet users and other stakeholders' requests/demands, providing timely responses to end-users and co-workers, and honor commitments in time.
Ensure Network System Backup, Storage, and Recovery.
Carry out Periodic Preventive Maintenance of Network Devices/minor version upgrades.
Follow SOPs, Policy and Procedure, Change Management compliance, Security Compliance, and Support Network Audit.

Qualifications:

Bachelor’s degree in IT, B. Tech, BE, MCA, BSc, or related Information System is mandatory.
IT Certifications CCNA and CCNP are mandatory.
Preferred Certification in Cisco and Dell SDN Technologies.
Preferred Certification in Network Automation technologies (Jenkins, Ansible, GitHub).
Minimum 5 years of relevant work experience in handling/troubleshooting Network infrastructure, Services, and network projects, with good knowledge on Cisco switches and routers, Nexus switches, Cisco ACI, Cisco ISE, Wan optimizers.
Good knowledge and experience on SDN technology.
Must have good experience in troubleshooting, resolving, and working on RCAs for critical issues.
Strong knowledge of networking principles and protocols.
Must have expert-level knowledge in Static and Dynamic routing protocols, NAT, DMVPN, Multicast concepts, QOS concepts.
Must have experience in managing datacenter network and branch network.
Experience on Aruba wireless and CPPM management.
Must have experience in managing Wan optimizer (Preference Silverpeak).
Must have experience working with NMS tools e.g. SolarWinds.
Willing to work 24/7 support in operations role and attitude to extend beyond to support whenever there is a demand and in crisis.
Experience in working with troubleshooting tools such as Wireshark, DNS troubleshooting tools, etc.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology
Human Resources Services

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Green Line Pioneers

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Infrastructure Support Specialist

تفاصيل الوظيفة

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تفاصيل الوظيفة

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Employment type

Job function

Apply safely

الشركة المعلنة عن الوظيفة

Green Line Pioneers

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