Design Manager

A career in IBM Software means you'll be part of a team that transforms our customer’s challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Thomas J. Watson said it best: “Good design is good business.” Design is an essential profession—an imperative thread—interwoven through the various functions and segments of the business. Design is a driver of improved outcomes, contributing to business value for our clients and for IBM. Our designers work to create experiences that work together, work the same, and work for our clients. IBMers have a growth mindset and work in teams to include different perspectives to drive exceptional outcomes for our customers. We showcase ownership and autonomy throughout the design process and seek an understanding of strategic objectives to create beautiful and functional products. At IBM you will be joining us in serving as a responsible technology innovator and a force for good in the world.

Your role and responsibilities

You are a Design Manager passionate about guiding our creative design team and empowering them to deliver exceptional end-to-end customer experiences. As a leader, you will be responsible for a combination of people and practice leadership. You will directly manage a team of designers, UX researchers, and content professionals, collaborating with cross-functional leadership counterparts to set and deliver project objectives. You will mentor designers with various creative backgrounds and career experiences and set up the design team for success. Responsibilities: Design Leadership and Community Building

• Cultivate design excellence and accelerate cultural transformation and innovation by creating the conditions for the team to do their best work.
• Define and implement strategies to accomplish the design vision and mission and communicate across the organization.
• Lead with an owner’s mentality to deliver ideas and design outcomes that differentiate our solutions in the market.
• Own operational outcomes by managing project tasks and timely delivery of design projects using agile methodologies.
• Make data-driven decisions from one source of truth with a bias for understanding and action.
• Participate in design critiques to give and receive creative direction to ensure the highest quality, market-leading design outcomes.

Understand modern design thinking and design trends (including responsiveness, accessibility, AI). Cross-functional collaboration and alignment

• Drive alignment by collaborating with developers, marketers, product managers, and other design teams to drive a shared understanding of user’s needs and behaviors.
• Communicate, collaborate, and innovate — promoting positive cross-discipline product culture on a regional scale.

People leadership

• Shape the design culture by setting a high bar for performance and design excellence and addressing performance misalignment in a prompt and human-centred manner.
• Promote an environment of psychological safety for interpersonal risk-taking, allowing the design team to spend more time towards high-performance goals.
• Review designs of the multi-skilled design teams, improving the work while growing the designers and supporting their career development.
• Foster a team culture of diversity and transparent collaboration.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

• Demonstrated strategy, leadership, and collaboration on complex problems.
• 3+ years experience as a design lead/people manager.
• Deep expertise in influencing multidisciplinary teams, communicating design needs, and accurately scoping your team’s work to drive action towards business goals.
• A portfolio of work samples that demonstrates experience in human-centred design with a proven track record for driving outcomes.

Excellent listening, written, and executive and client interfacing verbal communication skills as well as storytelling, design-thinking workshop facilitation, and documentation skills.

Preferred technical and professional experience

• Bachelor's or Advanced degree in a design-related field.
• Known for transformational leadership and sustained record of excellent design work and leadership, while actively contributing to developing the design profession.
• Enterprise software experience, preferable in networking or AI software.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application. Job Title: Design Manager Job ID: 10561 City / Township / Village: Dublin Country: Ireland Work arrangement: Hybrid Area of work: Design & UX Employment type: Regular Position type: Professional Some travel may be required based on business demand. #J-18808-Ljbffr