Business Analyst

Are you a problem solver with a passion for bridging business needs and technical solutions? Do you excel in analyzing processes, gathering requirements, and collaborating with cross-functional teams? If so, join us as a Business Analyst IT Technical Projects and contribute to delivering impactful IT solutions. This role is ideal for individuals with a background in IT technical projects, a keen analytical mind, and excellent communication skills. You will play a critical role in ensuring project success by acting as the bridge between stakeholders and technical teams, driving process improvements, and delivering results. Principal Duties & Responsibilities :

1. Requirement Gathering and Analysis :

• Collaborate with stakeholders to understand and document business requirements, technical needs, and project goals.
• Conduct detailed gap analyses to identify opportunities for process improvements and system enhancements.

• Project Documentation :

• Create and maintain detailed project documentation, including Business Requirement Documents (BRDs), functional specifications, and use cases.
• Develop user stories and workflows to ensure alignment with technical teams.

• Stakeholder Management :

• Act as a liaison between business stakeholders and technical teams to ensure requirements are clearly communicated and understood.
• Facilitate regular stakeholder meetings, project updates, and issue resolution discussions.

• Technical Collaboration :

• Work closely with developers, testers, and IT teams to translate business requirements into technical specifications.
• Assist in system design, development, and implementation by providing insights and ensuring alignment with business objectives.

• Testing and Validation :

• Develop test plans and cases to validate that solutions meet business needs and requirements.
• Conduct User Acceptance Testing (UAT) and coordinate feedback to refine solutions.

• Project Support :

• Provide ongoing support during project execution and post-implementation phases.
• Monitor project progress, identify risks, and propose mitigation strategies.

• Key Challenges of the Role :

• Managing diverse stakeholder expectations while ensuring alignment with technical teams.
• Delivering high-quality project outcomes within tight deadlines and budgets.
• Adapting to evolving project requirements and identifying risks proactively.

• Educational Background : Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field.
• Professional Experience : Minimum of 5 years of experience as a Business Analyst in IT technical projects; proven experience in system development, integration, and implementation projects.
• Technical Skills : Familiarity with project management methodologies (Agile, Scrum, or Waterfall); proficiency in tools such as JIRA, Confluence, Microsoft Office Suite, and project management software; understanding of system design, APIs, databases, and the software development lifecycle (SDLC).
• Certifications (Preferred) : Certified Business Analysis Professional (CBAP), PMI-PBA, or equivalent certifications.
• Soft Skills : Strong problem-solving and analytical skills; excellent verbal and written communication skills, with the ability to convey complex ideas to both technical and non-technical stakeholders; ability to manage multiple priorities and work under tight deadlines.
• Preferred Experience : Working knowledge of enterprise-level IT systems and infrastructure; experience in industries such as Banking, Finance, Insurance, or Telecommunications; hands-on experience with data analysis tools and techniques.

We are committed to fostering a dynamic and supportive work environment where your contributions are valued, and your career can thrive. This role offers opportunities for professional growth, collaboration, and skill development in a rapidly evolving field.

• Competitive salary package commensurate with experience.
• Opportunities for career progression and skill enhancement.
• A collaborative and innovative work environment.