Business Process Analyst

دوام كامل في Payfuture في UAE

نُشرت يوم February 3, 2025

تفاصيل الوظيفة

About The Job We seek a highly motivated and detail-oriented Business Process Analyst to join us at PayFuture. As a vital team member, you will be responsible for identifying the areas of improvement in our current business processes, developing and implementing new strategies and technologies, and collaborating with stakeholders to ensure alignment and successful adoption of the new procedures. Additionally, you will conduct process audits and performance assessments to ensure the effectiveness of the new processes and provide training and support to the team members, to ensure that the best practices are followed. The Business Process Analyst evaluates, designs, executes, measures, monitors and controls business processes. You will work to ensure that business process outcomes are in harmony with an organisation's strategic goals. In this role, you will focus on the entire process from beginning to end, introducing innovation into the process that can impact results, enhance profitability and assist the organisation to meet its business objectives and goals. Requirements Objectives of this role

Analysing current business processes, workflows and procedures to identify areas for improvement
Developing and implementing optimised processes and procedures to enhance efficiency, productivity and customer satisfaction
Collaborating with stakeholders to design and execute process improvement initiatives aligned with organisational goals
Monitoring and evaluating the effectiveness of implemented process changes, measuring key performance indicators and making necessary adjustments for continuous improvement
Stay updated on industry trends, emerging technologies and process improvement methodologies

Your tasks

Conduct a thorough data analysis and process mapping to identify obstacles, inefficiencies and opportunities for improvement
Develop and implement relevant processes and technologies to optimise the organisation's internal operations
Collaborate with cross-functional teams to implement process changes, ensuring smooth transitions and minimal disruption to operations
Communicate with shareholders and stakeholders to ensure alignment on proposed changes
Monitor process audits and evaluate the effectiveness of implemented process changes, gathering feedback and making necessary adjustments
Create process documentation and guidelines, including standard operating procedures and workflow diagrams
Provide training and support to team members on new processes and best practices.

You will be a good fit if you:

Are aligned with our values of Belief, Positivity, Accountability & Ownership, Speed and Execution
Have a Bachelor's degree in business administration, management or a related field
Have at least 3+ years of experience in business process analysis and project management
Possess working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3, TQM or ISO 9000:2000
Are familiar with process mapping and modelling techniques
Have strong analytical skills with the ability to collect, study and interpret complex data
Are able to manage and perform multiple complex tasks as part of the daily work assignment
Are proficient in Microsoft Office suite, including Excel, PowerPoint and Visio
Have strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels

Preferred Skills And Qualifications

Relevant certification in business process management or a related field
Working knowledge of process improvement methodologies, such as Lean Six Sigma
Experience in project management and change management
Knowledge of specific industry regulations and standards
Experience in change management methodologies
Familiarity with data analytics and visualisation tools

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الشركة المعلنة عن الوظيفة

Payfuture

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تفاصيل الوظيفة

Apply safely

الشركة المعلنة عن الوظيفة

Payfuture

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