Customer Care Representative - International Voice process
تفاصيل الوظيفة
Rently's technology allows property managers to facilitate renter and vendor access without having to send a leasing agent out to the property. This is all done using a smartphone or desktop browser to schedule a viewing. The technology generates cost savings, increases efficiency, and gets vacancies rented fast making it a fun and exciting solution to sell. Description: Providing excellent customer service to all Rently users. An ideal candidate should be comfortable with handling customer support requests through voice support. Candidate should have excellent verbal communication skill. International voice experience is a plus. This position has an opportunity for growth in a US based company. Daily Tasks:
- Taking care of support requests through voice mediums.
- Maintaining high quality standards on customer experience
- Making real-time decisions
- Escalating high level requests to proper internal channels
- Operating in US hours
- Be ready to work on night shifts and during weekends based on the work schedule
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