Head of innovation

Job Title: Head of Innovation (2500000 L) Description: Are you committed to bringing your best to life every day? At MLC Life Insurance, we’re proud of our history of protecting Australians for over 135 years. We provide flexible, affordable, and innovative insurance products to almost 1 million Australians. We’re Australian-led and managed, and part of a global network through our partnership with one of the world’s leading life insurers, Nippon Life Insurance Group. We’re driven by a powerful purpose, providing our customers and their families with a Promise for Life to be there when they need us most. With the announcement of MLC Life Insurance becoming Acenda, we are committed to delivering innovative products, exceptional service, and leading customer experiences in the Australian Life Insurance market. The Role: Reporting into our Chief Claims and Transformation Officer, the Head of Innovation role is a newly created and critical role within the newly set up Innovation business unit as we transition into an exciting phase of innovation and growth for MLC Life Insurance/Acenda. As Head of Innovation, you will spearhead the development and execution of forward-thinking strategies that will support innovation across the life insurance sector value chain. You will facilitate the identification of new business channel opportunities, support the development of innovative products and services, and optimize operational delivery to meet the evolving needs of our customers and partners. You will achieve success by defining and implementing a multi-year roadmap in line with our short-to-middle term strategy, collaborating with product development teams and fostering a culture of innovation. About You: An experienced and passionate Innovator with a minimum of 10+ years of experience in a highly regulated sector focused on innovation, product development, strategy, and/or digital transformation. You possess strong thought leadership in the innovation space with a human-centered design thinking approach and experience in agile and design-thinking methodologies. You can demonstrate a track record of success in ideating, creating new opportunities, and bringing them to market to unlock new revenue streams and deliver tangible results and value to the organization. As a people leader, you are passionate about leading, managing, and mentoring your team to support their professional and personal growth. Why Join Us? We do work that makes a genuine difference to our customers, partners, and community. We have a supportive, inclusive, and flexible team culture, including hybrid working. We support your growth and development across our business units and teams. We reward and celebrate our successes through our incentive and recognition programs. We offer tools, resources, and benefits to support your wellbeing, including additional lifestyle leave. We connect and celebrate our diversity at work through social committees and employee groups. Should an applicant be the preferred candidate, background checks (including Federal Police Checks, Employment checks, ASIC banned and disqualified persons, and Bankruptcy checks) will be completed prior to the candidate's employment being confirmed. #J-18808-Ljbffr