City Manager | UAE National only, External fulfillment MENA

City Manager | UAE National only, External fulfillment MENA

Job ID: 2882698 | Q-Express Documents Transport Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our MENA Global Specialty Fulfillment team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Join the External Fulfillment team as a City Manager (CM). As City Manager, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to sites for launch, set up & monitor operations. Key job responsibilities:

1. Monitor operations of the assigned sites and suggest & deploy improvements.
2. Identify useful data accumulated from multiple sources and take necessary actions.
3. Foresee implications based on current data and trends.
4. Be organized, apt and prompt in notifying the situation, problem solve and recur prevention.
5. Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy.
6. Train & direct associates for action and conformance of norms & practices.
7. Audit the sites for various operational conformances, restrictions and norms.
8. Conduct audits based on SOPs, analyze data and propose features focusing on improving the Seller experience.

BASIC QUALIFICATIONS

· Willingness to travel · Excellent Communication skills - written and verbal · Exposure to ERP, operations dashboard and tools · Previous experience in First mile operation, online retail etc. · Strong analytical and problem-solving skills · Ability to multitask and manage multiple sites simultaneously with attention to detail Candidate should hold a valid UAE Driving License UAE National only with a family book.

PREFERRED QUALIFICATIONS

Engineering graduate preferable Prior exposure to Warehouse management System. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. #J-18808-Ljbffr