Human Relations Officer (P-2425-1018A)

SUMMARY OF THE POSITION Person who carries out design, evaluation, orientation, consultation, updating and analysis activities in one or more social programs. SPECIFIC FUNCTIONS Under the supervision of the Coordinator of Maanuuhiikuu/Mental Health Services, and in collaboration with Wiichihiituwin/Cree Patient Services the incumbent will:

• Analyse, evaluate, and determine the degree of urgency of requests for psychotherapy and intensive psychotherapy services made by professional healthcare and psychosocial collaborators within the Cree Board of Health;
• Contact referral sources and clients for further information, to complete required intake information (Ishkotem Pathway);
• Maintain an updated schedule of available mental health service providers, including their schedules, and their areas of expertise;
• Schedule and match client needs with available mental health service providers;
• Collaborate with Wiichihiituwin/Cree Patient Services to provide lodging for clients travelling to other communities for services;
• Be prepared to receive training on Care4, or any other required software program, to track client needs and services provided;
• Help to prepare annual statistics detailing client services and completed service requests;
• Provide support for non-clinical staff in the nine Community Miyupimaatisiiun Centers (CLSC-type clinics) in analysing and prioritizing internal referrals for Mental Health services;
• Any other related tasks deemed necessary.

REQUIREMENTS Education: * Must hold, depending on the required field of activities, a bachelor's degree in human sciences or social sciences such as criminology, social work or psychology.* A human relations officer who has the required university degree in social work and is a member of the Ordre professionnel des travailleurs sociaux du Québec may use the title of professional social worker. Experience:

• Two years of pertinent experience.

Knowledge and Abilities:

• Knowledge of Cree culture, psychosocial, health and mental health issues, Eenou/Eeyou Pimaatsiiun healing practices and paradigms is an asset
• Good knowledge of MSSS legislation, regulations, the Ministry Network and programs, and current trends is an asset
• Knowledge of First Nation health/social service models, trends and issues is an asset
• Ability to identify and analyze clientele needs
• Excellent critical thinking, synthesis, organizational and decision-making skills
• Sense of accountability, resourcefulness and vigilance
• Ability to communicate theoretical and practical knowledge, as applied to coaching and training
• Ability to work in collaboration with a wide variety of professional, clinical, and non-clinical team members and colleagues
• Excellent communication skills, both written and oral
• Autonomy and flexibility
• Good working knowledge of computer applications
• Cultural flexibility, open to a wide variety of languages, cultures, values, and beliefs
• Willingness to travel extensively and participate in required training

LANGUAGE* Fluent in English;* Fluency in French and/or Cree is an asset.