Relationship Manager I, Private Bank

Business Segment: Personal & Private Banking To grow, maintain, and retain a portfolio of private banking customers in line with the segment value propositions, related initiatives, and activities aimed at creating value for the client and the bank.

Qualifications

Experience Required

• 5-7 years experience in sales, service, relationship management, credit applications, and financial acumen (i.e., proven sales track record in the Financial service industry).
• Sound knowledge of the Bank's laid down policies and procedures as it relates to the processing of customer transactions.
• The ability to analyse customer needs by engaging with them, analysing their personal financial objectives as well as their current financial position.
• Proactively promote a relationship-based offering through a primary point of contact, which meets the client expectations by providing personalized financial solutions in line with the client value proposition.
• Prepare and submit quality credit applications for evaluation and/or approval by Credit, where required, or oversee the preparation of credit applications. Conduct credit reviews as and when required.
• Analyse client’s financial information and formulate solutions on how to respond to a client’s needs and requirements accordingly (e.g., a client is experiencing a cash flow problem).
• Ensure that all clients in the portfolio meet the segmentation criteria as per defined parameters.

Additional Information

• Articulating Information
• Conveying Self-Confidence
• Developing Expertise
• Empowering Individuals
• Examining Information
• Exploring Possibilities
• Impressing People
• Interacting with People
• Interpreting Data
• Making Decisions
• Producing Output
• Providing Insights
• Pursuing Goals
• Taking Action
• Thinking Positively
• Upholding Standards
• Banking Process & Procedures
• Commercial Acumen