Lead - Process Trainer
دوام كامل
في Sutherland
في
South Africa
نُشرت يوم February 1, 2025
تفاصيل الوظيفة
Company Description Sutherland is seeking a dynamic and self-motivated individual to join us as Lead Process Trainer. If you think you have got the skills and want to be part of a growing industry and supportive team… apply now and join us!
Job Description
Lead Trainer in this role get to:- Facilitates/Delivers training programs in a blended/scenario/transmission/self-based learning environment.
- Conducts Coaching & Feedback sessions on a daily/weekly basis to drive trainee development.
- Monitor & Evaluates trainee’s performance by administering pre-designed/mandatory assessments & generating reports to support learner evaluation.
- Supervises trainees from a behavior, attendance standpoint while in training and nesting.
- Liaisons/facilitates with functions like Recruitment, Quality, and Service Delivery.
- Identifies needed revisions/additions to training curriculum/scenarios/materials in cooperation with Instructional Designers/Client.
Qualifications
Our most successful candidates have:- Graduation – Bachelors Degree (any field).
- Excellent creative thinking and problem solving skills.
- Facilitation – Expert Knowledge on how to facilitate a training focusing on adult learning principles.
- Keen observation on transactions to be able identify defects and determine the quality of the transaction.
- Good working knowledge in MS Office applications - Be able to adjust quickly and smoothly to changing priorities and conditions.
- Ability to interpret data, identify trends, and make suggestions for improvements.
- Training Need Analysis.
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