CSR Night Shift - Solar Campaign

We are looking for a Call Center Representative candidate who can accept ownership for effectively solving customer issues, complaints, and inquiries. Salary: 30,000 - 50,000 (will be decided after the interview) Responsibilities:

1. Manage large amounts of outbound calls in a timely manner.
2. Follow communication "scripts" when handling different topics.
3. Identify customers' needs, clarify information, research every issue, and provide solutions and alternatives.

1. Previous experience in a customer support role.
2. Good communication skills.
3. Strong phone and verbal communication skills along with active listening.
4. Customer focus and adaptability to different personality types.
5. Good learning skills.
6. At least 6 months of experience in a call center is required.