Head of E-Commerce| ACE | UAE-Dubai

ACE is one of the biggest hardware and lifestyle retail franchises in UAE that Al-Futtaim company holds. For nearly eight decades, ACE has been a part of the American landscape and today has over 5,000 stores in the USA and hundreds worldwide.The product range comprises DIY, hardware, electrical, home and garden, furniture, camping and barbecue, pet and decorating products, with the emphasis on lifestyle. In this role as Head of E Commerce in ACE, Dubai Festival City, you will be reporting to the General Manager and your responsibilities will include the following:EITTo devise with the brand GM and other key stakeholders the brand's multi-channel approach.The job holder is the 'point person' for all elements of the brand's multi-channel strategy.In-store kiosks and limitless ranging is the way forward, to be further developed.Will manage the website implementation plan, ensuring that all stakeholders are informed of progress and is accountable for delivering on time to agreed timescales.Supply ChainWorking with the brand Logistics Manager as well as the Central Retail Logistics team in ensuring that all elements of the Supply Chain are planned, controlled and managed.Involved in the selection and management of the 3rd party logistics provider.Ensuring that the day to day performance of order fulfillment meets the agreed KPIs and that there is a close relationship between the job holder and the brand Logistics Manager.Fully involved with the planning and implementation of the 'Click and Collect' strategy, allowing customers to make the final choice (home delivery vs. click & collect) based on their needs.Marketing, Buying, Product, Range & Promotions ManagementDevelop online marketing and merchandising strategies with focus on high growth revenue profitability.Own the online product range, pricing and promotions portfolio.To be successful in winning this role, you must have the following skills and experience:Minimum Qualifications and KnowledgeDegree holder.Minimum ExperienceAt least 3 years experience in retailing at management level, understands the product journey from sourcing to delivery.Job-Specific SkillsA high commercial understanding of the ACE customer and product range. Ability to lead and work within a small, collaborative, cross-functional team, as well as to represent the e-commerce function at the highest level.

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