Injury & care management business partner

Career Opportunities: Injury & Care Management Business Partner (5801) Job security! Join the Live Better People & Culture Team on a permanent full-time basis, based in our Orange, Bathurst or Dubbo offices. Manage work/non-work related injury and illness claims – partner, influence & encourage, provide specialist support to the Live Better business, contributing to building a positive culture. Live Better Employee Benefits include: Salary Packaging (increase your take home pay)! Access to our 24/7 employee wellbeing app Supplementary Parental Leave Additional Purchase Leave Employee Referral Program Fitness Passport Service & Recognition Awards Learning and Development opportunities, with diverse career pathway options (Eligibility criteria/terms and conditions may apply for some Live Better Employee Benefits) About the People & Culture Team The Live Better People & Culture team is responsible for the strategic and operational delivery of People & Culture functions across the whole organisation. The team is dedicated to providing a high level of customer service and support to all stakeholders and delivers operational services and provides business partnering, leadership and advice across all People & Culture functions including Human Resources, Payroll, Injury & Care, Industrial relations and all other related people matters that impact our organisation. About the Injury & Care Management Business Partner Role The primary purpose of the role is to effectively manage work and non-work related injury and illness claims, both physical and psychological ensuring alignment with Australian Legislation and Live Better’s Policies and Procedures. In addition, the role will be responsible for contributing to and driving continuous improvement of the systems and procedures for claims support and management and deliver solutions relating to employee care which support the business services. Reporting to the Manager, Work Health & Safety, the role works closely with employees and key management roles across the organisation to create and implement effective workers compensation and injury management solutions. The role provides hands on support and has key responsibility for liaising with injured workers, medical professionals, insurers and regulatory bodies and undertakes provision of all related administrative duties. Some core responsibilities of the role include: Contribute to the development, review and maintenance of processes for the efficient and cost-effective management of workers’ compensation, rehabilitation and return-to-work, common law and premium management. Work with the HR team and service teams to gain an understanding of business strategy as it relates to Injury & Health Management needs. Provide leadership and specialist support to management to foster a positive culture, deliver successful return to work outcomes and minimise the cost of workers’ compensation claims. Make initial contact with injured workers to triage support requirements. Manage all workers compensation claims to achieve the best outcome for all parties. Liaise with injured employees, managers, insurers and medical and rehab providers to manage injuries, monitor claims and ensure progress is being made. Develop, implement and monitor effective return-to-work plans. Provide advice to managers on compliance and legislation regarding Injury & Care Management. What Live Better needs from you We would love to hear from you if you are an Accredited Return to Work Coordinator with a Minimum 3 years’ experience as an employer’s Return to Work Co-ordinator. You will have experience managing both physical and psychological workers compensation claims, including the development of suitable duties plans and end to end workers compensation case management. You will have a passion for supporting people and be a proven influencer who excels at developing relationships at a variety of levels. To be successful in this role, you will also have these key skills: An understanding of and ability to apply current WHS, WC & IM legislation, standards, guidelines and risk management principles. Experience in the development and implementation of new Workers Compensation and Injury Management tools and programs. Expert knowledge of current trends and best practice in workers compensation and injury management. Ability to gather and analyse information from a range of sources and formulate effective pragmatic Workers Compensation and Injury Management solutions to meet business requirements. Self-motivated and able to work independently on multiple activities, prioritise and adapt to changing conditions. Some travel will be involved in the role, so a current Australian driver’s license is a must for this role. For the full requirements, accountabilities and to apply for this role, please refer to Live Better website. You will be required to obtain an NDIS Worker Screening Clearance and Working with Children Check. You will also be required to undertake and pass a National Criminal Check, pre-employment medical (including drug and alcohol screening). Sounds great? What next? To convince us that you are the best person for the job, please provide a resume that clearly demonstrates how your skills, experience and qualifications meet the requirements for this role. As part of your application, can you also please provide a cover letter of maximum three pages that address the following two targeted questions: Please describe a time when you were required to mentor/coach stakeholders with varying levels of workers compensation and injury management understanding with the aim of provoking positive change. What was the outcome? What were the key factors that you would identify as to why the outcome was successful/unsuccessful? Tell us about a time when you have had to manage service difficulties from a scheme agent? How did you approach the problem and what was the outcome? Closing date: 11:59pm, Sunday 9 February 2025Enquiries: David Buesnell – Manager, Work Health & Safety: 0448 568 903 Live Better is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes but is not limited to Aboriginal and Torres Strait Islander People and People from Culturally and Linguistically Diverse backgrounds. About Live Better Live Better Community Services are one of the largest regionally based providers of community services in Eastern Australia. We strive to enable the people of regional Australia to live their best lives. For further info about us and to see for yourself the great things that we do, you can visit: #J-18808-Ljbffr