Laundry Supervisor

دوام كامل في Rotana Hotels & Resorts في UAE
نُشرت يوم January 29, 2025

تفاصيل الوظيفة

Job Description We are currently looking for dynamic and self-motivated Laundry professionals who want to move their careers forward. As a Laundry Supervisor, you are responsible for ensuring that laundry service required by our guests is met on time and with the highest possible standards. Key responsibilities include:

  1. Assist Laundry Manager in enforcing policies, procedures, rules, and regulations as per hotel standards.
  2. Supervise and monitor the performance of laundry employees to maintain established standards and provide efficient service to the guests.
  3. Responsible for proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed.
  4. Liaise with the linen room to ensure that there is adequate clean linen and uniforms and maintain a neat work area.
  5. Follow up with the engineering department on preventive maintenance and repair orders.
  6. Check daily production according to priorities and assist in the activities of the maker.
  7. Counter-check that all items processed are spotlessly clean as per hotel standards and guest satisfaction.
  8. Ensure that laundry employees are knowledgeable about hotel services and facilities.
Skills Education, Qualifications & Experience You should ideally have a degree or vocational training in laundry operations and previous experience in a similar role. Good command of written and verbal English communication skills are essential, and computer knowledge is an added advantage. Knowledge & Competencies The ideal candidate will be customer-driven and a courteous individual with an outgoing and approachable character. You will work well under pressure in a fast-paced environment and be a great team player who thrives in working with a multi-cultural team and guests alike, while possessing the following additional competencies:
  1. Understanding Hotel Operations
  2. Effective Communication
  3. Planning for Business
  4. Supervising People
  5. Understanding Differences
  6. Supervising Operations
  7. Teamwork
  8. Adaptability
  9. Customer Focus
  10. Drive for Results
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