Service Advisor
دوام كامل
في Clever Heads Personnel
في
South Africa
نُشرت يوم January 28, 2025
تفاصيل الوظيفة
Salary: R16 000 – R20 000 (CTC) p/m
Benefits: Pension & medical aid
Industry Auto repairs
Type: Permanent
CV deadline date: February 2025
Start date: ASAP
Send CV’s to: clever200@outlook.com
Main role: Responsible for communication with customers about vehicle repair needs and relaying information to Service technicians.
Requirements
- Completed matric or equivalent
- Experience in a auto service centre required
- Knowledge of diesel/ petrol engine vehicles
- Valid driver’s licence
- Reliable transport
- MS Office & Pastel (training provided)
- Ability to work well with team members
- Excellent telephone etiquette
- Organised and detail-oriented
- Should be able to work without supervision
- Strong customer service skills
- English and Afrikaans
- Presentable and neat
- Manage queries about vehicles services (bookings, job cards/ payments) and open job cards.
- Calculate quotes for repairs.
- Vehicle drop-off and pick-ups per request.
- Explain services and repair options to customers.
- Advise customers about service changes when required.
- Liaise with technicians to manage timely repairs
- Oversee workflow and schedule.
- Ensure accurate administration and documentation
- Maintain customer satisfaction by ensuring quality service at all times
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